CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Cwmpas Telephone System

2.2

Description of the goods or services required

The principal outputs of the 3 year contract, is to provide a cloud based Telephone System plus relevant support and maintenance for this system and to update and improve services, cost savings, effectiveness, and resilience.

In particular future proofing in respect of upward and downward scalability of the number of users. Flexibility to accommodate the Head Office (Caerphilly) and Swansea office closures at the end of November 2022 and the continuation of 109 telephone users (staff) to work remotely. The number of telephone users will vary throughout the life of the contract therefore, pricing should incorporate a scalable flexible approach.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=123013.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Cwmpas’ expectation is that the overall value of the work contracted for under this contract will be no higher than £18k/year in the first year which includes migration and setup costs excluding VAT. For the following two consecutive years should be for cost of maintenance/support and licensing for the telephone system only. Please note that we will be looking for the most competitive and compliant bid.

The solution we require must utilise our current mobile devices e.g. mobile phone and computer soft phone, with the possibility of needing to purchase a few new desk phones.

The detailed requirements for the system are outlined in a separate document “Requirements and Pricing - Annex 1, Ref CTS/R&P/11/07/22”

Value

3 Conditions for Participation

3.1

Minimum standards and qualification required

Full list of requirements are on the documents attached. Bidders should complete and submit the documents entitled:

• Requirements and Pricing - Annex 1, Ref: CTS/R&P/11/07/22

• Tender Response Document- Annex 2, Ref: CTS/ResDoc/11/07/22.

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

CTS/ITT/11/07/22

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:123013)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice