Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tai Tarian Ltd
Ty Gwyn, Brunel Way, Baglan Energy Park
Neath
SA11 2FP
UK
Telephone: +44 1639505890
E-mail: procurement@taitarian.co.uk
NUTS: UK
Internet address(es)
Main address: http://www.taitarian.co.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA1087
I.4) Type of the contracting authority
Other: Registered Social Landlord
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Transformational Change & Business Applications Consultancy Framework Agreement
Reference number: 00988
II.1.2) Main CPV code
72220000
II.1.3) Type of contract
Services
II.1.4) Short description
Tai Tarian is seeking to appoint consultants (Providers) to a Framework Agreement for Transformational Change & Business Applications Consultancy to support Tai Tarian in the delivery of its transformation programme.
The Framework Agreement will be split into the following two Lots:
- Lot 1 – Transformational Change Consultancy
- Lot 2 – Business Applications Consultancy
Lots will be awarded on an individual basis and a Tenderer can bid for either one or both Lots.
It is anticipated that a maximum of 3 Providers will be appointed to each Lot.
The overall estimated value of the Framework Agreement for both Lots for all call-off Contracts is not expected to exceed 1,000,000 GBP (excluding VAT).
The Framework Agreement shall operate for a period of 4 years. However, Tai Tarian reserves the right to award call-off Contracts that exceed the expiry of the Framework by no greater than 2 years.
The scope of this Framework comprises of Transformational Change & Business Applications Consultancy services that supports Tai Tarian deliver its transformation programme. Over the life of the Framework Agreement, Tai Tarian reserves the right to award call-off Contracts to the appointed Providers for consultancy services for any of the 5 themes for transformation as set out in ‘Diagram 2: 5 Themes of Transformation’ in the ITT.
In addition to this, the appointed Providers may be required to carry out consultancy services that are within the scope of the transformation programme but are not currently provided for in ‘Diagram 2: 5 Themes of Transformation’ as set out in the ITT.
Our Executive Management Team have set aspirations for the programme across horizons, with each horizon building on the successful deliverables from the previous, enabling us to achieve our overall vision.
To achieve this vision, our transformation programme will focus on five key themes, as set out in the diagrams included in the ITT. All themes are connected, with dependencies across multiple areas. At the centre of our programme is the customer experience and wrapping around the entire programme is our business applications theme.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Transformational Change Consultant
II.2.2) Additional CPV code(s)
72224000
79400000
79410000
72221000
II.2.3) Place of performance
NUTS code:
UKL17
II.2.4) Description of the procurement
Our Executive Team have set a stretching and far-reaching five-year vision for transformational change that will touch all aspects of our business; our working methods and environment, service delivery, data collection and management, processes, systems (business applications) and partnership arrangements.
A cross-directorate group of senior managers have led on discussions with stakeholders and developed a ‘critical path’ roadmap of activities and projects which will realise the vision set; this group will play an ongoing critical role in programme delivery.
We have an internal Programme Management Office taking responsibility for overseeing and governing projects, standardising delivery approaches and practices and ensuring that there is clarity on the status of the programme.
A Head of Transformation has recently been appointed with responsibility for delivering the organisation’s transformation vision, optimising the performance of the transformation programme, embedding transformation outputs and ensuring the continuous alignment of transformation activities with the organisation’s strategic direction.
We are seeking a transformation partner to support us through the complex challenges we are likely to face as we progress through our transformation journey. We’re looking to work alongside someone who will help guide us in seizing opportunities as they arise and assist in driving our transformation programme through to completion.
It is anticipated that we will award a call-off Contract for up to 18 months in total (initial 6 months with an option to extend up to a further 12 months (in 6-month periods)). However, Tai Tarian reserves the right to carry out a ‘mini-competition’ with all Providers under this Lot at the time of any extension period. We are particularly interested in how you will use your experience and unique skills gained from the field to embed best practice in achieving long-term transformational change.
Further information on the services to be provided and what Tai Tarian expects consultants to bring to the role can be found in the ITT.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Business Applications Consultant
II.2.2) Additional CPV code(s)
79400000
72222000
72227000
72221000
72224000
II.2.3) Place of performance
NUTS code:
UKL17
II.2.4) Description of the procurement
Our Executive Team have set a stretching and far-reaching five-year vision for transformational change that will touch all aspects of our business; our working methods and environment, service delivery, data collection and management, processes, systems (business applications) and partnership arrangements.
A cross-directorate group of senior managers have led on discussions with stakeholders and developed a ‘critical path’ roadmap of activities and projects which will realise the vision set; this group will play an ongoing critical role in programme delivery.
We have an internal Programme Management Office taking responsibility for overseeing and governing projects, standardising delivery approaches and practices and ensuring that there is clarity on the status of the programme.
We have an internal Technology & Innovation team with strong technical skills and organisational knowledge who will be heavily involved in the replacement of our business applications.
A Head of Transformation has recently been appointed with responsibility for delivering the organisation’s transformation vision, optimising the performance of the transformation programme, embedding transformation outputs and ensuring the continuous alignment of transformation activities with the organisation’s strategic direction.
We are seeking a suitably qualified and experienced consultant(s) to work with us to deliver the replacement of our core business applications. Acting in the capacity of a strategic advisor, critical friend, mentor and coach you will support and challenge during the delivery of our business applications, ensure we are aligned to industry standards and adopting best practice. We’re looking to work alongside someone who will help guide us in seizing opportunities as they arise and assist in driving our business applications workstream through to completion.
The first phase of our business systems replacement programme will include the following areas:
- Assets
- Housing
- Responsive Maintenance
- CRM
- Case management
- Agile/Mobile working
- Workflow
- Finance
- Work scheduling
It is anticipated that we will award a call-off Contract for up to 48 months in total (initial 24 months with an option to extend up to a further 24 months (in 12-month periods)). However, Tai Tarian reserves the right to carry out a mini-competition with all Providers under this Lot at the time of any extension period.
Further information on the services to be provided and what Tai Tarian expects consultants to bring to the role can be found in the ITT.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-035843
Section V: Award of contract
Lot No: 1
Title: Transformational Change Consultant
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/02/2025
V.2.2) Information about tenders
Number of tenders received: 20
Number of tenders received from SMEs: 20
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 20
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
DOUBLE DIAMOND DELIVERY LIMITED
Northgate House, Upper Borough Walls
Bath
BA11RG
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
ALTAIR CONSULTANCY AND ADVISORY SERVICES LIMITED
Tempus Wharf, 29a Bermondsey Wall West
London
SE164SA
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
FSP Consulting Services Ltd
NOW Building, Thames Valley Park
Reading
RG61WG
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 400 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Business Applications Consultant
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/02/2025
V.2.2) Information about tenders
Number of tenders received: 20
Number of tenders received from SMEs: 20
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 20
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
DOUBLE DIAMOND DELIVERY LIMITED
Northgate House, Upper Borough Walls
Bath
BA11RG
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Step5 Consult Ltd
1 Grange Court, Wolverton Mill
Milton Keynes
MK125NE
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
FSP Consulting Services Ltd
NOW Building, Thames Valley Park
Reading
RG61WG
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 600 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:148096)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
12/02/2025