Summary
- OCID:
- ocds-kuma6s-148119
- Published by:
- NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
- Authority ID:
- AA0221
- Publication date:
- 12 February 2025
- Deadline date:
- -
- Notice type:
- Contract Award Notice
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- No
Abstract
Hywel Dda Health Board ("HDUHB") has awarded a contract for the provision of Freshservice licences across the Health Board. This contract is a renewal to provide the Digital Services team with access to their Information Technology Service Management (ITSM) toolset platform. The requirement is utilised to actively manage all the Health Boards Information Technology (IT) operations including service desk, incidents and asset management. The platform is essential for the Digital Service team to ensure compliance with normal industry practice and without it they will have no system to manage their IT operations including managing calls, resolving incidents and managing IT assess and infrastructure.
The NHS Shared Business Service (SBS) Digital Workplace Solutions framework agreement (SBS/19/AB/WAB/9411) is compliant with UK/EU procurement legislation and provides a compliant route to source full end-to-end IT solutions, and individual elements of IT solutions. The digital framework can ensure delivery of effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure areas. This framework includes several potential providers who have achieved inclusion on the framework following a qualification process and procurement approached the incumbent provider and one (1) supplier with links to the Welsh economy.
Full notice text
CONTRACT AWARD NOTICE – NATIONAL
|
| SUPPLIES |
1 Authority Details
|
1.1
|
Authority Name and Address
|
|
NHS Wales Shared Services Partnership-Procurement Services |
Hywel Dda Procurement Team, Ty Gorwel, St Davids Business Park, |
Carmarthen |
SA31 3BB |
UK |
Josh Wood |
+44 1633831530 |
josh.wood@wales.nhs.uk |
|
| http://nwssp.nhs.wales/ourservices/procurement-services/ |
|
2 Contract Details
|
2.1
|
Title
P0216B - HDD-DCO-24-17 Freshservice Licence Renewal
|
2.2
|
Description of the contract
Hywel Dda Health Board ("HDUHB") has awarded a contract for the provision of Freshservice licences across the Health Board. This contract is a renewal to provide the Digital Services team with access to their Information Technology Service Management (ITSM) toolset platform. The requirement is utilised to actively manage all the Health Boards Information Technology (IT) operations including service desk, incidents and asset management. The platform is essential for the Digital Service team to ensure compliance with normal industry practice and without it they will have no system to manage their IT operations including managing calls, resolving incidents and managing IT assess and infrastructure.
The NHS Shared Business Service (SBS) Digital Workplace Solutions framework agreement (SBS/19/AB/WAB/9411) is compliant with UK/EU procurement legislation and provides a compliant route to source full end-to-end IT solutions, and individual elements of IT solutions. The digital framework can ensure delivery of effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure areas. This framework includes several potential providers who have achieved inclusion on the framework following a qualification process and procurement approached the incumbent provider and one (1) supplier with links to the Welsh economy.
|
2.3
|
Notice Coding and Classification
|
|
|
|
|
48213000 |
|
Operating system enhancement software package |
|
|
|
|
|
1014 |
|
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
|
2.4
|
Estimated Total Value404221.80 GBP |
3 Procedure
|
3.1
|
Type of ProcedureSingle stage |
4 Award of Contract
|
4.1
|
Successful Bidders
|
4.1.1
|
Name and Address of successful supplier, contractor or service provider
Tet Limited |
111 Charterhouse Street, |
London |
EC1M6AW |
UK |
|
|
|
|
| http://www.tet.co.uk |
|
5 Other Information
|
5.1
|
Reference number attributed to the notice by the contracting authority
P0216B - HDD-DCO-24-17
|
5.2
|
Date of Contract Award 19-12-2024 |
5.3
|
Number of tenders received
2
|
5.4
|
Other Information
(WA Ref:148119)
|
5.5
|
Additional DocumentationN/a |
5.6
|
Publication date of this notice: 12-02-2025 |
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 48213000 |
Operating system enhancement software package |
Networking software package |
Delivery locations
| ID |
Description
|
| 1014 |
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
About the buyer
- Main contact:
- josh.wood@wales.nhs.uk
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
|
Date
|
Details
|
|
No further information has been uploaded.
|