Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

P0166B - HDD-MIN-57677 Beyond Trust Remote Support Platform Renewal

  • First published: 12 February 2025
  • Last modified: 12 February 2025
  • Record interest

     

  • This file may not be fully accessible.

  •  

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-148121
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
12 February 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Hywel Dda Health Board ("HDUHB") has awarded a contract for the renewal of their Beyond Trust Remote Support Platform Licences across the Health Board. This contract is essential for the cyber security team within HDUHB as the licences are utilised to allow third party vendors to remotely connect to the Health Board systems and servers to provide troubleshooting, upgrading and commissioning support. The Health Board is heavily reliant on this system as digital staff members utilise the platform to provide remote support for clinical systems and IT devices that are using an external network. The National Procurement Service (NPS) IT Products and Services (ii) framework agreement (NPS-ICT-0094-19) is compliant with UK/EU procurement legislation. The framework included several potential providers who have achieved inclusion on the framework following a qualification process and procurement invited all suppliers on the framework to the mini competition.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SUPPLIES

1 Authority Details

1.1

Authority Name and Address


NHS Wales Shared Services Partnership-Procurement Services

Hywel Dda Procurement Team, Ty Gorwel, St Davids Business Park,

Carmarthen

SA31 3BB

UK

Josh Wood

+44 1633831530

josh.wood@wales.nhs.uk

http://nwssp.nhs.wales/ourservices/procurement-services/

2 Contract Details

2.1

Title

P0166B - HDD-MIN-57677 Beyond Trust Remote Support Platform Renewal

2.2

Description of the contract

Hywel Dda Health Board ("HDUHB") has awarded a contract for the renewal of their Beyond Trust Remote Support Platform Licences across the Health Board. This contract is essential for the cyber security team within HDUHB as the licences are utilised to allow third party vendors to remotely connect to the Health Board systems and servers to provide troubleshooting, upgrading and commissioning support. The Health Board is heavily reliant on this system as digital staff members utilise the platform to provide remote support for clinical systems and IT devices that are using an external network.

The National Procurement Service (NPS) IT Products and Services (ii) framework agreement (NPS-ICT-0094-19) is compliant with UK/EU procurement legislation. The framework included several potential providers who have achieved inclusion on the framework following a qualification process and procurement invited all suppliers on the framework to the mini competition.

2.3

Notice Coding and Classification

48213000 Operating system enhancement software package
48732000 Data security software package
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)

2.4

Estimated Total Value

30040.20 GBP

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Phoenix Software Limited

Blenheim House York Road, Pocklington,

York

YO421NS

UK




http://www.phoenixs.co.uk

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

P0166B - HDD-MIN-57677

5.2

Date of Contract Award

 06-01-2025

5.3

Number of tenders received

1

5.4

Other Information

(WA Ref:148121)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 12-02-2025

Coding

Commodity categories

ID Title Parent category
48732000 Data security software package Security software package
48213000 Operating system enhancement software package Networking software package

Delivery locations

ID Description
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
josh.wood@wales.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.