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Contract Award Notice

InTouch System Renewal

  • First published: 22 November 2024
  • Last modified: 22 November 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-146259
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
22 November 2024
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Hywel Dda Health Board ("HDUHB") has awarded a contract for the provision of an InTouch system and support renewal. This contract is utilised to allow patients to check-in to appointments themselves using wall mounted self-service kiosks at Cardigan and Aberaeron Integrated Care Centres. The agreement integrates with Wales Patient Access System (WPAS) to provide appointment information to reduce queue times and lengths at the reception desk. The system provides estimated wait times and directs patients to their wait location to improve the overall patient experience whilst freeing up staff for other critical tasks. The NHS Shared Business Service (SBS) Audio Visual Solutions and Integrated Operating Theatres 2 framework agreement (SBS10245) is compliant with UK/EU procurement legislation and provides a compliant route to source audio visual solutions for operating theatres alongside patient check-in, patient entertainment and digital signage solutions. This framework includes several potential providers who have achieved inclusion on the framework following a qualification process and procurement approached the incumbent provider and one (1) supplier with links to the Welsh economy.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SUPPLIES

1 Authority Details

1.1

Authority Name and Address


NHS Wales Shared Services Partnership-Procurement Services

Hywel Dda Procurement Team, Ty Gorwel, St Davids Business Park,

Carmarthen

SA31 3BB

UK

Josh Wood

+44 1633831530

josh.wood@wales.nhs.uk

http://nwssp.nhs.wales/ourservices/procurement-services/

2 Contract Details

2.1

Title

InTouch System Renewal

2.2

Description of the contract

Hywel Dda Health Board ("HDUHB") has awarded a contract for the provision of an InTouch system and support renewal. This contract is utilised to allow patients to check-in to appointments themselves using wall mounted self-service kiosks at Cardigan and Aberaeron Integrated Care Centres. The agreement integrates with Wales Patient Access System (WPAS) to provide appointment information to reduce queue times and lengths at the reception desk. The system provides estimated wait times and directs patients to their wait location to improve the overall patient experience whilst freeing up staff for other critical tasks.

The NHS Shared Business Service (SBS) Audio Visual Solutions and Integrated Operating Theatres 2 framework agreement (SBS10245) is compliant with UK/EU procurement legislation and provides a compliant route to source audio visual solutions for operating theatres alongside patient check-in, patient entertainment and digital signage solutions. This framework includes several potential providers who have achieved inclusion on the framework following a qualification process and procurement approached the incumbent provider and one (1) supplier with links to the Welsh economy.

2.3

Notice Coding and Classification

32427000 Network system
48213000 Operating system enhancement software package
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)

2.4

Estimated Total Value

32600 GBP

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Vitalhub (Uk) Limited

2 Stone Buildings, Whitworth Road,

London

WC2A3TH

UK




http://www.vitalhub.com

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

P0281 - HDD-DCO-24-10

5.2

Date of Contract Award

 21-10-2024

5.3

Number of tenders received

2

5.4

Other Information

(WA Ref:146259)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 22-11-2024

Coding

Commodity categories

ID Title Parent category
32427000 Network system Network equipment
48213000 Operating system enhancement software package Networking software package

Delivery locations

ID Description
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
josh.wood@wales.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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