Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Alder House, Alder Court
St Asaph
LL17 0JL
UK
Contact person: Gregg Roberts
Telephone: +44 1978291161
E-mail: gregg.roberts@wales.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://nwssp.nhs.wales/ourservices/procurement-services/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at:
https://etenderwales.bravosolution.co.uk/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://etenderwales.bravosolution.co.uk/
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://etenderwales.bravosolution.co.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
WAS-OJEU-57820 - 111 Roster Review
Reference number: WAS-OJEU-57820
II.1.2) Main CPV code
79000000
II.1.3) Type of contract
Services
II.1.4) Short description
Welsh Ambulance Services University NHS Trust are seeking an external provider to undertake a formal review of their 111 Roster.
II.1.5) Estimated total value
Value excluding VAT:
140 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79414000
72221000
79411000
79000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
WAST has agreed with its commissioners, in line with the JCC commissioning intentions, to engage an external provider to undertake a formal roster review. The overall objectives of the roster review are to:
-Ensure quality, safety and patient experience are at the heart of the review;
-Ensure staff well-being is at the heart of the review;
-Undertake an analysis of patient demand through the working week and at weekends to assist with demand forecasting and roster planning
-Review current staffing profiles;
-Advise on best practice shrinkage rates and other productivity measures;
-Collaboratively determine the performance parameters (quality & safety, staff well-being and productivity) for the review;
-Determine the optimal approach for servicing the patient demand pattern;
-Determine the staffing levels and mix required to meet demand within the identified optimal solution;
-Collaboratively agree and implement the solutions; and
-Undertake the review in a timely manner, in particular, the provision of information to support the analysis required.
-To assess the skill mix between call handlers and nurses and what would be ‘reasonable’ for NHS Wales based on practices across the UK
Information on current workforce, rota patterns, recruitment trajectories and performance will be provided by WAST. The provider will be required to work closely with WAST, including 111 clinical and operational leads, the 111 Head of Service, Assistant Director Operations (Integrated Care) and Assistant Director Commissioning & Performance. .
A formal report will be a key output of the review and the successful provider may be required to present their findings to key internal and external stakeholders e.g. WAST Executives and JCC commissioners.
Further Detail of the requirement is included in the specification which is uploaded in etenderwales.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 4
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
Participation is reserved to a particular profession: Yes
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.6) Information about electronic auction
An electronic auction will be used
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
08/01/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
08/01/2025
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146264
(WA Ref:146264)
The buyer considers that this contract is suitable for consortia.
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
22/11/2024