CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

SU201(22) Defining and Initiating Information Systems Services Transformation

2.2

Description of the goods or services required

The Information Services & Systems department of Swansea University is

preparing for significant investment in systems over the next 3 to 5 years that will

establish a modern digital experience matched to the current and future needs of

education, research, innovation, and partnership at Swansea University

As part of their transformation, the ISS department will undergo significant

change of internal processes, systems, and controls to ensure investment in

technology delivers both effectively (do the right things) and efficiently (achieve

good value for money).

Swansea ISS department are inviting tenders from interested external partners

to work with them over a 4-month period to:

1. Initiate early wins by introducing a working model for Continuous

Improvement in the current context of the department

2. Commence service stabilisation by developing a design for the near term introduction of a consolidated IT Service Desk suited to current

and reasonably foreseeable needs

3. Co-design and create a coherent transformation plan that includes an

end state operating model and practical change management plan

(for planning purposes scope is ITIL v4 or equivalent)

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120855

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:120855)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice