CONTRACT AWARD NOTICE – OFFICIAL JOURNAL
|
Section I: Contracting Authority
|
I.1)
|
Name, Address and Contact Point(s)
|
|
NHS — Tower Hamlets Commissioning Support Unit |
2nd Floor Aldernay Building, Mile End Hospital, Bancroft Road |
London |
E1 4DG |
UK |
Jacqueline Chambers
|
+44 2036882482 |
welcpod-procurement@nelcsu.nhs.uk |
|
www.nelcsu.nhs.uk
www.supplying2nhs.com
|
|
I.2)
|
Type of contracting Authority and Main Activity or Activities
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
|
|
|
No |
Section II: Object of the Contract
|
II.1)
|
Description
|
II.1.1)
|
Title attributed to the contract by the contracting authority
NHS Tower Hamlets — Mental Health (Short-Term) Accommodation Crisis Support.
|
II.1.2(a))
|
Type of works contract
|
II.1.2(b))
|
Type of supplies contract
|
II.1.2(c))
|
Type of service contract25 Yes |
II.1.2)
|
Main site or location of works, place of delivery or performance
UKI12 |
II.1.3)
|
This notice involves a framework agreement
 |
II.1.4)
|
Short description of the contract or purchase(s)
Health services. Health and social work services. Health services. Miscellaneous health services. Residential health facilities services. Community health services. Tower Hamlets Clinical Commissioning Group is tendering for a Crisis House to provide short-term accommodation-based support for people aged 18 and over with mental health problems who are in crisis. The service will be a key service within the crisis pathway in Tower Hamlets, providing an alternative to admission to the hospital for clinically appropriate service users in the community, and support to service users being discharged early from the hospital, either in the context of a planned step down from the hospital, or in the context of social problems contributing towards a delay in discharge. The service will work very closely with the existing crisis pathway, in particular the Tower Hamlets Home Treatment Team, but also with Community Mental Health Teams, the Department of Psychological Medicine at the Royal London Hospital, and inpatient services at the Tower Hamlets Centre for Mental Health. The service will provide a minimum of 10 beds, circa 70 % of which will be available for ‘crisis' admissions and circa 30 % of which will be available for step down referrals from inpatient services. The service will be provided from suitable premises located in the London Borough of Tower Hamlets. The service will be open 24/7, 365 days a year. The service will provide person-centred recovery-orientated support in a safe environment, with a range of evidence-based psychosocial interventions available to service users. The workforce will be have appropriate skills, knowledge, and personal qualities to work effectively with people in crisis and potentially presenting with risk.
The service will be staffed and run in a manner which is sensitive to the diverse cultural needs of the population of Tower Hamlets.
There is a requirement for clinical services to be provided as part of the service. The provider will ensure that arrangements are in place to secure clinical support for patients and staff at the Crisis House from a suitably qualified provider.
The service will ensure that people over the age of 18 in mental health crisis get the support and services they need at the right time and in the right place, 24 hours a day, 7 days a week, 365 days a year where 1 or more of the following apply:
— Risk factors require urgent/immediate intensive intervention;
— Current support needs significantly greater than those usually required by the service user to remain well within the community and usual residence;
— Significant risk of deterioration with the risk of hospital admission if not addressed by referrals to short-term accommodation and support;
— A short-term intensive period of treatment is needed to stabilise deteriorating mental health of a service user under the care of a recovery focused service.
|
II.1.5)
|
Common Procurement Vocabulary (CPV)
|
|
|
|
85100000 |
|
|
|
|
|
II.1.6)
|
Contract covered by the government procurement agreement (GPA) No |
II.2)
|
Total final value of the contract(s)
|
II.2.1)
|
Total final value of the contract(s)
3 247 840
GBP
|
Section IV: Procedure
|
IV.1)
|
Type of procedure
|
IV.1.1)
|
Type of procedure |
IV.2)
|
Award criteria
|
IV.2.1)
|
Award criteria

|
|
|
|
Financial and Commercial requirements |
30 |
|
Service Model and Mobilisation |
20 |
|
Quality, Performance and Outcomes |
10 |
|
Sustainability and Deliverability |
10 |
|
Service User Involvement and Customer Experience |
5 |
|
Information Governance |
5 |
|
Safeguarding |
5 |
|
Community Benefits and Added Value |
5 |
|
Bidder Presentations Interviews |
10 |
|
IV.2.2)
|
An electronic auction has been used No
|
IV.3)
|
Administrative information
|
IV.3.1)
|
File reference number attributed by the contracting authority
NELCSU/WELC/TH/JC/2014/00002
|
IV.3.2)
|
Previous publication(s) concerning the same contract
Other previous publications
|
Section V: Award of contract
|
|
|
V.1)
|
Date of contract award: 27-2-2015 |
V.2)
|
Numbers of offers received:2 |
V.3)
|
Name and address of economic operator to whom the contract has been awarded
Look Ahead Care and Support |
Kings Buildings, 16 Smith Square |
London |
SW1P 3HQ |
UK |
fionacostello@lookahead.org.uk |
|
www.lookahead.org.uk |
|
|
V.4)
|
Information on value of contract
3 350 000 GBP
3 247 840 GBP
36 |
V.5)
|
The contract is likely to be subcontracted No
|
|
Short description of the value/proportion of the contract to be subcontracted
|
Section VI: Complementary Information
|
VI.1)
|
Contract related to a project and/or programme financed by community funds? No
|
VI.2)
|
Additional Information
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=139244069
GO Reference: GO-2015331-PRO-6484796.
|
VI.3)
|
Procedures for appeal
|
VI.3.1)
|
Body responsible for appeal procedures
Monitor House |
133–155 Waterloo Road |
London |
SE1 8UG |
UK |
enquiries@monitor.gov.uk |
|
www.towerhamletsccg.nhs.uk |
|
|
|
Body responsible for mediation procedures
|
|
|
|
|
|
|
|
|
|
VI.3.2)
|
Lodging of appeals
|
VI.3.3)
|
Service from which information about the lodging of appeals may be obtained
Monitor House |
133–155 Waterloo Road |
London |
SE1 8UG |
UK |
enquiries@monitor.gov.uk |
|
www.towerhamletsccg.nhs.uk |
|
|
VI.4)
|
Dispatch date of this Notice 31-03-2015 |