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Contract Award Notice

NHS Tower Hamlets — Mental Health (Short-Term) Accommodation Crisis Support.

  • First published: 04 April 2015
  • Last modified: 04 April 2015
  • Record interest

     

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
NHS Tower Hamlets CCG
Authority ID:
AA29826
Publication date:
04 April 2015
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Health services. Health and social work services. Health services. Miscellaneous health services. Residential health facilities services. Community health services. Tower Hamlets Clinical Commissioning Group is tendering for a Crisis House to provide short-term accommodation-based support for people aged 18 and over with mental health problems who are in crisis. The service will be a key service within the crisis pathway in Tower Hamlets, providing an alternative to admission to the hospital for clinically appropriate service users in the community, and support to service users being discharged early from the hospital, either in the context of a planned step down from the hospital, or in the context of social problems contributing towards a delay in discharge. The service will work very closely with the existing crisis pathway, in particular the Tower Hamlets Home Treatment Team, but also with Community Mental Health Teams, the Department of Psychological Medicine at the Royal London Hospital, and inpatient services at the Tower Hamlets Centre for Mental Health. The service will provide a minimum of 10 beds, circa 70 % of which will be available for ‘crisis' admissions and circa 30 % of which will be available for step down referrals from inpatient services. The service will be provided from suitable premises located in the London Borough of Tower Hamlets. The service will be open 24/7, 365 days a year. The service will provide person-centred recovery-orientated support in a safe environment, with a range of evidence-based psychosocial interventions available to service users. The workforce will be have appropriate skills, knowledge, and personal qualities to work effectively with people in crisis and potentially presenting with risk.

The service will be staffed and run in a manner which is sensitive to the diverse cultural needs of the population of Tower Hamlets.

There is a requirement for clinical services to be provided as part of the service. The provider will ensure that arrangements are in place to secure clinical support for patients and staff at the Crisis House from a suitably qualified provider.

The service will ensure that people over the age of 18 in mental health crisis get the support and services they need at the right time and in the right place, 24 hours a day, 7 days a week, 365 days a year where 1 or more of the following apply:

— Risk factors require urgent/immediate intensive intervention;

— Current support needs significantly greater than those usually required by the service user to remain well within the community and usual residence;

— Significant risk of deterioration with the risk of hospital admission if not addressed by referrals to short-term accommodation and support;

— A short-term intensive period of treatment is needed to stabilise deteriorating mental health of a service user under the care of a recovery focused service.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


NHS — Tower Hamlets Commissioning Support Unit

2nd Floor Aldernay Building, Mile End Hospital, Bancroft Road

London

E1 4DG

UK

Jacqueline Chambers


+44 2036882482

welcpod-procurement@nelcsu.nhs.uk


www.nelcsu.nhs.uk

www.supplying2nhs.com

I.2)

Type of contracting Authority and Main Activity or Activities

Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

NHS Tower Hamlets — Mental Health (Short-Term) Accommodation Crisis Support.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

25
Yes

II.1.2)

Main site or location of works, place of delivery or performance


UKI12

II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

Health services. Health and social work services. Health services. Miscellaneous health services. Residential health facilities services. Community health services. Tower Hamlets Clinical Commissioning Group is tendering for a Crisis House to provide short-term accommodation-based support for people aged 18 and over with mental health problems who are in crisis. The service will be a key service within the crisis pathway in Tower Hamlets, providing an alternative to admission to the hospital for clinically appropriate service users in the community, and support to service users being discharged early from the hospital, either in the context of a planned step down from the hospital, or in the context of social problems contributing towards a delay in discharge. The service will work very closely with the existing crisis pathway, in particular the Tower Hamlets Home Treatment Team, but also with Community Mental Health Teams, the Department of Psychological Medicine at the Royal London Hospital, and inpatient services at the Tower Hamlets Centre for Mental Health. The service will provide a minimum of 10 beds, circa 70 % of which will be available for ‘crisis' admissions and circa 30 % of which will be available for step down referrals from inpatient services. The service will be provided from suitable premises located in the London Borough of Tower Hamlets. The service will be open 24/7, 365 days a year. The service will provide person-centred recovery-orientated support in a safe environment, with a range of evidence-based psychosocial interventions available to service users. The workforce will be have appropriate skills, knowledge, and personal qualities to work effectively with people in crisis and potentially presenting with risk.

The service will be staffed and run in a manner which is sensitive to the diverse cultural needs of the population of Tower Hamlets.

There is a requirement for clinical services to be provided as part of the service. The provider will ensure that arrangements are in place to secure clinical support for patients and staff at the Crisis House from a suitably qualified provider.

The service will ensure that people over the age of 18 in mental health crisis get the support and services they need at the right time and in the right place, 24 hours a day, 7 days a week, 365 days a year where 1 or more of the following apply:

— Risk factors require urgent/immediate intensive intervention;

— Current support needs significantly greater than those usually required by the service user to remain well within the community and usual residence;

— Significant risk of deterioration with the risk of hospital admission if not addressed by referrals to short-term accommodation and support;

— A short-term intensive period of treatment is needed to stabilise deteriorating mental health of a service user under the care of a recovery focused service.

II.1.5)

Common Procurement Vocabulary (CPV)

85100000

II.1.6)

Contract covered by the government procurement agreement (GPA)

No

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 3 247 840   GBP     

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

Unchecked box
Checked box
Financial and Commercial requirements 30
Service Model and Mobilisation 20
Quality, Performance and Outcomes 10
Sustainability and Deliverability 10
Service User Involvement and Customer Experience 5
Information Governance 5
Safeguarding 5
Community Benefits and Added Value 5
Bidder Presentations Interviews 10

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

NELCSU/WELC/TH/JC/2014/00002

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

V.1)

Date of contract award:

 27-2-2015

V.2)

Numbers of offers received:

2

V.3)

Name and address of economic operator to whom the contract has been awarded


Look Ahead Care and Support

Kings Buildings, 16 Smith Square

London

SW1P 3HQ

UK

fionacostello@lookahead.org.uk


www.lookahead.org.uk

V.4)

Information on value of contract

 3 350 000 GBP 

 3 247 840 GBP 

36

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=139244069

GO Reference: GO-2015331-PRO-6484796.

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures


Monitor House

133–155 Waterloo Road

London

SE1 8UG

UK

enquiries@monitor.gov.uk


www.towerhamletsccg.nhs.uk

Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained


Monitor House

133–155 Waterloo Road

London

SE1 8UG

UK

enquiries@monitor.gov.uk


www.towerhamletsccg.nhs.uk

VI.4)

Dispatch date of this Notice

 31-03-2015

Coding

Commodity categories

ID Title Parent category
85100000 Health services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
welcpod-procurement@nelcsu.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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