Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Tower Hamlets Clinical Commissioning Group
2nd Floor, Alderney Building, Mile End Hospital, Bancroft Road
London
E1 4DG
UK
Telephone: +44 2036881543
E-mail: nelcsu.welcpod-procurement@nhs.net
NUTS: UKI
Internet address(es)
Main address: http://www.towerhamletsccg.nhs.uk/
Address of the buyer profile: http://www.towerhamletsccg.nhs.uk/
I.1) Name and addresses
NHS Newham Clinical Commissioning Group
4th Floor, Unex Tower, 5 Station Street
London
E15 1DA
UK
E-mail: nelcsu.welcpod-procurement@nhs.net
NUTS: UKI12
Internet address(es)
Main address: http://www.newhamccg.nhs.uk/
I.1) Name and addresses
NHS Waltham Forest Clinical Commissioning Group
Kirkdale House
7 Kirkdale Road
London
E11 1HP
UK
E-mail: nelcsu.welcpod-procurement@nhs.net
NUTS: UKI12
Internet address(es)
Main address: http://www.walthamforestccg.nhs.uk/
I.1) Name and addresses
NHS Barking and Dagenham Clinical commissioning Group
Maritime House, 1 Linton Road
Barking
IG11 8HG
UK
E-mail: nelcsu.welcpod-procurement@nhs.net
NUTS: UKI21
Internet address(es)
Main address: http://www.barkingdagenhamccg.nhs.uk/
I.1) Name and addresses
NHS City and Hackney Clinical Commissioning Group
St Leonards, Nuttall Street
London
N1 5LZ
UK
E-mail: nelcsu.welcpod-procurement@nhs.net
NUTS: UKI12
Internet address(es)
Main address: http://www.cityandhackneyccg.nhs.uk/
I.1) Name and addresses
NHS Havering Clinical Commissioning Group
2-4 Eastern Road
Romford
RM1 3PJ
UK
E-mail: nelcsu.welcpod-procurement@nhs.net
NUTS: UKI21
Internet address(es)
Main address: http://www.haveringccg.nhs.uk/
I.1) Name and addresses
NHS Redbridge Clinical Commissioning Group
Becketts House, 2-14 Ilford Hill
Ilford
IG1 2QX
UK
E-mail: nelcsu.welcpod-procurement@nhs.net
NUTS: UKI21
Internet address(es)
Main address: http://www.redbridgeccg.nhs.uk/
I.2) Joint procurement
The contract involves joint procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
http://www.supplying2nhs.org/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
East London Health Care Partnership Integrated Urgent Care (ELHCP IUC), 111 and Clinical Assessment Service (CAS).
Reference number: PRJ354
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Tower Hamlets CCG is issuing this tender on behalf of 7 named CCGs, to commission the East London Health Care Partnership, Integrated Urgent Care (ELHCP IUC), 111 and Clinical Assessment Service (CAS), creating a multi-skilled CAS with a range of clinicians supporting telephone, triage, assessment and treatment for both patients and Health Care Professionals (HCPs).
The enhanced CAS will include a range of multi-skilled clinicians across the 24/7 period including: 24/7 general practitioner(s), paramedics, pharmacist, advanced nurse practitioner, community specialists.
The anticipated value range over the 5 year contract period is 45 200 000 GBP up to a maximum of 48 300 000 GBP, with a 2-year option to extend. Bids above the maximum will be given 0 marks.
The overall total contract price will be split across the 5 years, made up of core payments and quality KPI incentives. 2.5 % of the total bid price includes incentive financial quality KPI incentives outlined in Annex A.
II.1.5) Estimated total value
Value excluding VAT:
45 200 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
London.
II.2.4) Description of the procurement
The East London Health Care Partnership (ELHCP) procurement strategy is to let one contract, through a lead provider arrangement, to provide an Integrated Urgent Care Telephone Clinical Assessment Service and promote NHS111 as the ‘smart call to make’ creating a 24-hour personalised priority contact point.
The CAS will enable patients to receive fast efficient clinical advice, with increased consult and complete calls with improved onward referral pathways, reducing the number of steps in key pathways, delivering the following key principles below and outcomes identified in the service specification.
—- bringing together phone triage which is currently carried out separately by NHS111 and Out of Hours services;
—- increase confidence and trust for users and other stakeholders in this new service;
—- the first point of access for urgent care, reducing demand on Emergency Departments (ED) and 999;
—- deliver equity and consistency in response across ELHCP footprint;
—- support increased self-care and the principle that every contact should count;
—- encourage and support use of existing day time GP services where possible;
—- supporting local health-care professionals — so that no decision needs to be taken in isolation;
—- improved access will in turn increase the number of patients managed at home and reduce the number of conveyances to ED through clinical advice, direct booking, and referral to visiting teams where required via the Directory of Services (DoS).
The services are covered by the Light Touch Regime are set out at Schedule 3 (Social and Other Specific Services) of PCR 2015. If the value of the Contract is over 589 148 GBP the Contracting Authority must advertise it in the OJEU, although there is flexibility as to the design of the remainder of the Procurement Process The Commissioner is not voluntarily following any other part of the Regulations. The procedure that the Commissioner is following is as set out in the Invitation to Tender. The Process will be similar to Open Procedure process under the Regulations but, for avoidance of doubt, the commissioner is not running the Process as though the Open Procedure under the Regulations applies and so reserves the right to depart from that procedure at any point. The procurement will be advertised via OJEU and Contract Finder.
The contracting authority is currently charged VAT for the existing NHS 111 service in line with present HMRC guidance, which it is able to recover. The bid price quoted for the new Integrated Urgent Care Service assumes that VAT will continue to have a net zero effect on the cost of the service to the contracting authority. Bidder submissions should include the advice that has been sought on the treatment of VAT and an explanation on how bidders intend to maintain the net zero effect to the contracting authority within the bid price for the length of the contract We would also like to take this opportunity to advise that a Bidders Event will be held on 2nd May between 14:00 and 17:00 in Stratford. Expressions of interests will be completed on submission of the Tender. The deadline for submitting a completed Tender is at 12:00 on 12.6.2017. Responses received after the deadline will not be considered. It is anticipated that bidders will be invited to an Objective structured clinical examination (OSCE) assessment meeting if they are successful at the pass/fail stage.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
45 200 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
1 2-year extension.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Submission of the tenders will be via the Pro-Contract e-tendering system http://www.supplying2nhs.org. .Bidders should register, login and complete the tender response documentation electronically and submit them via the Pro-contract e-tendering portal. Please note that any communication from NEL CSU or CCG regarding this tender will be via Pro-contract discussion board.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
- Accelerated procedure
Justification:
Use of e tender portal.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
12/06/2017
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 5 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
12/06/2017
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
4 years.
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=250136171
GO Reference: GO-2017425-PRO-10072789.
VI.4) Procedures for review
VI.4.1) Review body
NEL Commissioning Support Unit
Clifton House, 75 — 77 Worship Street
London
EC2A 2DU
UK
Telephone: +44 2038662498
E-mail: nelcsu.welcpod-procurement@nhs.net
VI.4.2) Body responsible for mediation procedures
NEL Commissioning Support Unit
Clifton House, 75 — 77 Worship Street
London
EC2A 2DU
UK
Telephone: +44 2038662498
E-mail: nelcsu.welcpod-procurement@nhs.net
VI.4.4) Service from which information about the review procedure may be obtained
NEL Commissioning Support Unit
First Floor Clifton House, 75 — 77 Worship Street
London
EC2A 2DU
UK
Telephone: +44 2038662498
E-mail: nelcsu.welcpod-procurement@nhs.net
Internet address(es)
URL: www.nelcsu.nhs.uk
VI.5) Date of dispatch of this notice
25/04/2017