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02 Contract Notice

Managed Security Services Partner - Caredig Ltd

  • First published: 11 April 2023
  • Last modified: 09 May 2023

Contents

Summary

OCID:
ocds-kuma6s-130695
Published by:
Caredig Ltd
Authority ID:
AA0532
Publication date:
11 April 2023
Deadline date:
19 May 2023
Notice type:
02 Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Caredig Ltd procured a new Managed Services Partner in June 2021 and transitioned to the new service provision in April 2022 for the outsourced management and support of its IT infrastructure, while continuing to manage core applications in house. At the time of this procurement, Caredig was still in contract for the provision of Managed Security Services and so was not in scope at this time, however the contract for this, is due for renewal on the 20th of November 2023. CPV: 72222300, 72222300, 72267100, 32571000, 32412000, 72514000, 72611000, 32413100, 32422000, 32425000, 32427000, 32430000, 72222000, 72253200, 72253000, 72910000.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Caredig Ltd

43 Walter Road

Swansea

SA1 5PN

UK

Telephone: +44 1792460192

E-mail: ian.hoskison@caredig.co.uk

NUTS: UKL18

Internet address(es)

Main address: http://www.caredig.co.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0532

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.sell2wales.gov.wales


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.sell2wales.gov.wales


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Managed Security Services Partner - Caredig Ltd

II.1.2) Main CPV code

72222300

 

II.1.3) Type of contract

Services

II.1.4) Short description

Caredig Ltd procured a new Managed Services Partner in June 2021 and transitioned to the new service provision in April 2022 for the outsourced management and support of its IT infrastructure, while continuing to manage core applications in house.

At the time of this procurement, Caredig was still in contract for the provision of Managed Security Services and so was not in scope at this time, however the contract for this, is due for renewal on the 20th of November 2023.

II.1.5) Estimated total value

Value excluding VAT: 150 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72222300

72267100

32571000

32412000

72514000

72611000

32413100

32422000

32425000

32427000

32430000

72222000

72253200

72253000

72910000

II.2.3) Place of performance

NUTS code:

UKL18

II.2.4) Description of the procurement

As a minimum, this contract for the provision of a Manager Security Service should cover the following areas:

Security & Event Management

Microsoft 365 Security & Event Management

325 Users

Device vulnerability assessments and alerting

DarkWeb Monitoring – Credential Compliance Scanning

Security Operations Centre (SOC)

Behavioral analysis and alerting / response on events – including Cyber Security Training platform and Phishing testing platform

Critical file / bulk file change and alerting / response on events

Continued delivery of Cyber Essentials Accreditation and Certification Support

Continued Cyber Essentials Plus pre assessment, and remediation compliance advice

Delivery of Cyber Essentials Plus Accreditation and Certification support (if Caredig choose to pursue Plus accreditation)

Annual Penetration testing

In addition, it is expected that the successful supplier will work closely with our Managed Service Provider in all aspects relating to security

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 150 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

Option for 3+1+1 contract (initial term 3 years)

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Selection criteria as stated in the procurement documentation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

Selection criteria as stated in the procurement documentation

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 12/05/2023

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 15/05/2023

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=111445.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=130695.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(WA Ref:130695)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

11/04/2023

Coding

Commodity categories

ID Title Parent category
32571000 Communications infrastructure Communications equipment
32412000 Communications network Local area network
72910000 Computer back-up services Computer back-up and catalogue conversion services
72514000 Computer facilities management services Computer-related management services
72253000 Helpdesk and support services System and support services
72222000 Information systems or technology strategic review and planning services Systems and technical consultancy services
72222300 Information technology services Information systems or technology strategic review and planning services
72267100 Maintenance of information technology software Software maintenance and repair services
32422000 Network components Network equipment
32425000 Network operating system Network equipment
32413100 Network routers Integrated network
32427000 Network system Network equipment
72253200 Systems support services Helpdesk and support services
72611000 Technical computer support services Computer support services
32430000 Wide area network Networks

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
100 UK - All
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
09 May 2023
Notice type:
14 Corrigendum
Authority name:
Caredig Ltd
Publication date:
08 August 2023
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Authority name:
Caredig Ltd
Publication date:
11 April 2023
Deadline date:
19 May 2023 00:00
Notice type:
02 Contract Notice
Authority name:
Caredig Ltd

About the buyer

Main contact:
ian.hoskison@caredig.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
09/05/2023 08:43
Notice date(s) changed
IV.2.2) Time limit
Old date: 12/05/2023 12:00
New date: 19/05/2023 12:00

IV.2.7) Conditions for opening of tenders
Old date: 15/05/2023 12:00
New date: 22/05/2023 12:00

Morning all, having reviewed the clarification questions and discussed internally, given we have had 2 bank holidays we have decided to extend the deadline by a week for all suppliers. This is so we can collate responses to all the questions submitted and allow sufficient time for suppliers to then complete their submissions. We will be ensuring all questions are responded to by COP tomorrow. Thank you for your patience. Caredig
09/05/2023 08:43
Notice date(s) changed
IV.2.2) Time limit
Old date: 19/05/2023 12:00
New date: 19/05/2023 12:00

IV.2.7) Conditions for opening of tenders
Old date: 22/05/2023 12:00
New date: 22/05/2023 12:00

Morning all, having reviewed the clarification questions and discussed internally, given we have had 2 bank holidays we have decided to extend the deadline by a week for all suppliers. This is so we can collate responses to all the questions submitted and allow sufficient time for suppliers to then complete their submissions. We will be ensuring all questions are responded to by COP tomorrow. Thank you for your patience. Caredig
09/05/2023 08:44
Notice date(s) changed
IV.2.2) Time limit
Old date: 19/05/2023 12:00
New date: 19/05/2023 12:00

IV.2.7) Conditions for opening of tenders
Old date: 22/05/2023 12:00
New date: 22/05/2023 12:00

Morning all, having reviewed the clarification questions and discussed internally, given we have had 2 bank holidays we have decided to extend the deadline by a week for all suppliers. This is so we can collate responses to all the questions submitted and allow sufficient time for suppliers to then complete their submissions. We will be ensuring all questions are responded to by COP tomorrow. Thank you for your patience. Caredig
09/05/2023 08:44
Notice date(s) changed
IV.2.2) Time limit
Old date: 19/05/2023 12:00
New date: 19/05/2023 12:00

IV.2.7) Conditions for opening of tenders
Old date: 22/05/2023 12:00
New date: 22/05/2023 12:00

Morning all, having reviewed the clarification questions and discussed internally, given we have had 2 bank holidays we have decided to extend the deadline by a week for all suppliers. This is so we can collate responses to all the questions submitted and allow sufficient time for suppliers to then complete their submissions. We will be ensuring all questions are responded to by COP tomorrow. Thank you for your patience. Caredig

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx395.51 KB
This file may not be accessible.
docx
docx196.58 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


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