Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Scottish Government
5 Atlantic Quay,
Glasgow
G2 8LU
UK
Telephone: +44 7197497741
E-mail: Geri.bradley@gov.scot
NUTS: UKM
Internet address(es)
Main address: http://www.scotland.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.htm
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Scotland wide integration support service for forced migrants.
Reference number: CASE/737512
II.1.2) Main CPV code
72253000
II.1.3) Type of contract
Services
II.1.4) Short description
The Scottish Government Asylum and Refugee Integration Team is seeking a service provider to deliver a contracted Scotland-wide integration support service for forced migrants.
The current grant funded Refugee Support Service provides a programme of support interventions;
Helping forced migrants living in Scotland to improve their understanding of their rights, offering information, advice and advocacy on accessing these rights, so they can restore the social and economic independence needed to build a new life as part of Scottish society.
A free and confidential helpline for all forced migrants across Scotland, providing a triage function to undertake a preliminary assessment of the nature and urgency of their need to determine required action. This leads to provision of information and advice or signposting and making referrals when more relevant support or expertise are provided by other organisations;
Comprehensive and up-to-date data and insights from across different refugee programmes in Scotland, informing and contributing to the overall implementation of Scotland’s policy framework of refugee integration.
A team of Regional Integration Coordinators, advisers and regional volunteers who oversee each region, working closely with forced migrants, communities and service delivery partners to coordinate support, centralise and improve access to information on regional support and resources, preventing duplication of services and ensures the approach complements and enhances existing local provision.
II.1.5) Estimated total value
Value excluding VAT:
14 400 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
98133100
72253100
79530000
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
A contract to be placed using Open Procedure
II.2.5) Award criteria
Criteria below:
Quality criterion: Subject Matter Expert
/ Weighting: 20
Quality criterion: Service Requirements
/ Weighting: 20
Quality criterion: System Requirements and Technology
/ Weighting: 20
Quality criterion: Equality, Human Rights, Exploitation and Health and Safety
/ Weighting: 20
Quality criterion: Business Continuity and Disaster Recovery (BCDR)
/ Weighting: 5
Quality criterion: Fair Work
/ Weighting: 5
Quality criterion: Community Benefits
/ Weighting: 5
Quality criterion: Climate Emergency
/ Weighting: 5
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 30
This contract is subject to renewal: Yes
Description of renewals:
Following the end of the initial contract period of 30 months the contract maybe extended by a further 2 X 12 months
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
4A.1 of SPD - Bidders must demonstrate that all Helpline staff and Caseworker staff are be registered with Immigration Advice Authority (IAA)
4A.2.1 of SPD - Bidders must demonstrate their authorisation/Membership of the Helplines Partnership
III.1.2) Economic and financial standing
List and brief description of selection criteria:
Bidders must demonstrate a current ratio of 1.5 or more
Current ratio will be calculated as follows net current assets divided by net current liabilities.
There must be no qualification or contra-indication from any evidence provided in support of the bidders economic and financial standing
Minimum level(s) of standards required:
Bidders must have in place the minimum Insurance Levels
Public Liability 5,000,000 GBP,
Professional indemnity 5,000,000 GBP
Employers Liability GBP in accordance with any legal obligation for the time being in force.
Such insurances must be maintained for the duration of the Contract and for a minimum of 5 years following the expiry or termination of
the contract as appropriate
III.1.3) Technical and professional ability
List and brief description of selection criteria:
4C6 of SPD - Bidders must demonstrate that their Helpline and Casework staff or anyone giving immigration advice hold the Educational and Professional Qualifications - Qualification required is OISC Level 1
III.2) Conditions related to the contract
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-038487
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
06/05/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
06/05/2025
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
Tenderers to note the budget of 14400000 is an approximate value for the entire duration of the contract.
4C7 of SPD Bidders are required to complete the Bidder ‘priority contract’ Climate Change Plan Template using this form to supply information about your organisation’s calculated scope 1 & 2 carbon emissions, your scope 1 & 2 emission reduction targets & the actions that your organisation is taking to realise emissions reduction.
Bidders to note there is a Cyber requirement. Bidders must demonstrate the extent to which they meet the Purchaser‘s minimum requirements in respect of Cyber Security for this contract by completing the relevant Supplier Assurance Questionnaire (SAQ) The Cyber Risk Profile for this contract is High.
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 28463. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
Specific to this requirement Service Providers will be expected to consider have been asked to consider:
-their commitment to supporting the development of Small to Medium enterprises (SMEs), Social Enterprises and Supported Businesses;
-their commitment to engaging with local communities to effectively educate residents about forced migrants, aiming to dispel myths and promote understanding and inclusivity. This may include drop in centres, public education and awareness sessions and/ or community coffee mornings or gatherings; and mental health and social support for migrants or social events to drive community networking to help connect migrants to their new community.
The above is the minimum requirements to be considered, however, we would welcome additional proposals that offer a substantial benefit to both the local communities and/ or forced migrants.
(SC Ref:791867)
VI.4) Procedures for review
VI.4.1) Review body
Edinburgh Sheriff Court
Edinburgh
UK
VI.5) Date of dispatch of this notice
20/03/2025