CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Feedback, Surveying and Improving Colleague Experience System

2.2

Description of the goods or services required

NWSSP is intending to source a Staff Survey Feedback system for All NHS Wales Staff, approximately 90,000 user respondents. The proposed scope of the Surveying and Improving Colleague Experience System procurement is to:

 Procure a Software as a Service Solution (SAAS), to allow the simplification and improvement of survey design and method for capturing ‘All Wales’ NHS Staff views and stories.

 Obtain a SAAS survey system that supports enhanced survey development for capturing both quantitative and qualitative data. Specifically, provide a portal for staff to share their stories and analysis tool to comprehend the narrative text, context and sentiment of those stories.

 Adopt a SAAS survey system with a configurable and intelligent data analysis and reporting functionality. Moreover, the reporting portal will be open and transparent to all internal and external stakeholders.

 Sufficient support to be able to meet the requirements while still allowing the flexibility for HEIW staff to design surveys, manage and report from the system without recourse to the provider.

 The supplier will need to ensure that the software/system is fully bi-lingual with content for Welsh and non-Welsh speakers being aggregated.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=103476

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

As per the tender documents.

3 Conditions for Participation

3.1

Minimum standards and qualification required

As per the tender documentation.

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

itt_82915

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any

contract.

(WA Ref:103476)

5.2

Additional Documentation

5.3

Publication date of this notice