Summary
- OCID:
- ocds-kuma6s-103730
- Published by:
- Vale of Glamorgan Council
- Authority ID:
- AA0275
- Publication date:
- 28 August 2020
- Deadline date:
- -
- Notice type:
- Speculative Notice
- Has documents:
- Yes
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
The Vale of Glamorgan Council is conducting market research with interested commercial parties in relation to all aspects of a Digital Customer Experience Platform.
Without prejudice to competition in the marketplace, this speculative notice is being used to invite interested parties to participate in market consultation to assist us in assessing the various options which are available to develop specifications to ensure that any future tender process delivers the optimum solution to the Vale of Glamorgan Council before commencing a formal procurement process.
Please note that this is not a call for competition and no tender documents are available at this stage.
Full notice text
Speculative Notice – NATIONAL
|
| SUPPLIES |
1 Authority Details
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1.1
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Authority Name and Address
|
|
Vale of Glamorgan Council |
Civic Offices, , Holton Road, |
BARRY |
CF63 4RU |
UK |
Fiona Johns, Project Manager |
+44 1446700111 |
digital@valeofglamorgan.gov.uk |
|
| http://www.valeofglamorgan.gov.uk |
|
1.2
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Address from which further information may be obtained
As in 1.1
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2 Contract Details
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2.1
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Title
Market Consultation for a Digital Customer Experience Platform for the Vale of Glamorgan Council
|
2.2
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Description of the goods or services required
The Vale of Glamorgan Council is conducting market research with interested commercial parties in relation to all aspects of a Digital Customer Experience Platform.
Without prejudice to competition in the marketplace, this speculative notice is being used to invite interested parties to participate in market consultation to assist us in assessing the various options which are available to develop specifications to ensure that any future tender process delivers the optimum solution to the Vale of Glamorgan Council before commencing a formal procurement process.
Please note that this is not a call for competition and no tender documents are available at this stage.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=103730. |
2.3
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Notice Coding and Classification
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|
|
|
|
48219100 |
|
Gateway software package |
|
48333000 |
|
Contact management software package |
|
48445000 |
|
Customer Relation Management software package |
|
48500000 |
|
Communication and multimedia software package |
|
48511000 |
|
Desktop communications software package |
|
|
|
|
|
1022 |
|
Cardiff and Vale of Glamorgan |
|
3 Administrative Information
|
3.1
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Reference number attributed to the notice by the contracting authorityYC/JR/08/2020 |
3.2
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Estimated Start of the Award Procedure 29-01-2021 |
4 Other Information
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4.1
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Additional Information
Receipt of information from suppliers regarding how their solutions could assist the Vale of Glamorgan Council to solve some of the challenges outlined in the attached brief are required by Weds 7th October.
The Council will hold a series of supplier bootcamps in the last two weeks of September to enable active engagement with staff currently involved with designing customer solutions at the Council.
All responses and requests for a time slot should be sent to Fiona Johns, Project Manager at digital@valeofglamorgan.gov.uk
(WA Ref:103730)
|
4.2
|
Download Additional Documentation
|
|
|
|
Briefing document |
4.3
|
Publication date of this notice 28-08-2020 |
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 48500000 |
Communication and multimedia software package |
Software package and information systems |
| 48333000 |
Contact management software package |
Scheduling and productivity software package |
| 48445000 |
Customer Relation Management software package |
Financial analysis and accounting software package |
| 48511000 |
Desktop communications software package |
Communication software package |
| 48219100 |
Gateway software package |
Miscellaneous networking software package |
Delivery locations
| ID |
Description
|
| 1022 |
Cardiff and Vale of Glamorgan |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
Further information
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Date
|
Details
|
| 11/09/2020 17:47 |
Reminder - Dates for Supplier Sessions
The Council will hold a series of supplier bootcamps in the last two weeks of September to enable active engagement with staff currently involved with designing customer solutions at the Council.
The dates are: 17th, 18th, 25th and 29th September
Requests for a time slot should be sent to Fiona Johns, Project Manager at digital@valeofglamorgan.gov.uk
|
| 06/10/2020 14:24 |
Reminder ref Submission of information due 7th October 2020
As stated in the advert addition information, please note that all responses to this call for market information should be emailed directly to Fiona Johns Project Manager at Digital@valeofglamorgan.gov.uk.
Unfortunately there is no facility for submission through the advert itself.
Thank you for your interest in this project.
|
Additional Documents
The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.
Current documents
docx19.94 KB
This file may not be accessible.
Replaced documents
There are no previous versions of these documents.