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Contract Notice

NHS West Yorkshire ICB System Coordination Centre

  • First published: 01 August 2023
  • Last modified: 01 August 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03ebd7
Published by:
NHS West Yorkshire Integrated Care Board
Authority ID:
AA82760
Publication date:
01 August 2023
Deadline date:
01 September 2023
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

West Yorkshire ICB is seeking a provider to deliver the Out of Hours element of the West Yorkshire System Coordination Centre from Wednesday 1 November 2023. This would be between the hours of 8.00-18.00 on weekends and bank holidays. At times of exceptional system pressure the out of hours service will be required to flex the hours of operation to 20.00. It would also include support on an ad hoc basis to the ICB On Call team in managing additional system calls relating to Emergency Preparedness Resilience and Response (EPRR) during the same period as required. The contract will be for 3 years and proposals are sought in the region of £160k per annum with a maxiumum financial cap of £200k per annum. Bids excess of the financial cap will be disqualified.

The SCC will co-ordinate system response to the emergency care pathway using the OPEL Framework 23/24 alongside local provider and ICS surge policies. This framework contains specified and incremental core actions for the SCC at each OPEL level.

The SCC is responsible for the tactical co-ordination of integrated planned and unplanned interventions across the ICS on key systemic issues that influence patient flow. Key surrogate markers of impact include:

• Supporting ambulance Trust emergency response times to communities.

• Safety of emergency departments (ED) and subsequent capacity to achieve timely ambulance handover and time to treatment (TTT).

• Achieving safe levels of discharge from acute (adult & paediatric), mental health and community providers to meet forecast demand.

SCCs will utilise its unique position within the ICS to support with proactive management of operational pressures and risks, including timely sharing of emerging issues and risk mitigation. The SCC should also utilise historical data trends to risk assess and validate local assurance submissions with regard to planning for events that require specified operational planning. Further Information is avaialble in the Invitation Documentation which can be downloaded from the e-procurement portal as previosuly stated in this notice.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

NHS West Yorkshire Integrated Care Board

White Rose House, West Parade

Wakefield

WF1 1LT

UK

E-mail: wyicb-leeds.prmbu@nhs.net

NUTS: UKE4

Internet address(es)

Main address: https://www.westyorkshire.icb.nhs.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://nhswyicb.ukp.app.jaggaer.com/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://nhswyicb.ukp.app.jaggaer.com/


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

NHS West Yorkshire ICB System Coordination Centre

Reference number: itt_75

II.1.2) Main CPV code

79500000

 

II.1.3) Type of contract

Services

II.1.4) Short description

West Yorkshire ICB is seeking a provider to deliver the Out of Hours element of the West Yorkshire System Coordination Centre from Wednesday 1 November 2023. This would be between the hours of 8.00-18.00 on weekends and bank holidays. At times of exceptional system pressure the out of hours service will be required to flex the hours of operation to 20.00. It would also include support on an ad hoc basis to the ICB On Call team in managing additional system calls relating to Emergency Preparedness Resilience and Response (EPRR) during the same period as required.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKE4

II.2.4) Description of the procurement

West Yorkshire ICB is seeking a provider to deliver the Out of Hours element of the West Yorkshire System Coordination Centre from Wednesday 1 November 2023. This would be between the hours of 8.00-18.00 on weekends and bank holidays. At times of exceptional system pressure the out of hours service will be required to flex the hours of operation to 20.00. It would also include support on an ad hoc basis to the ICB On Call team in managing additional system calls relating to Emergency Preparedness Resilience and Response (EPRR) during the same period as required. The contract will be for 3 years and proposals are sought in the region of £160k per annum with a maxiumum financial cap of £200k per annum. Bids excess of the financial cap will be disqualified.

The SCC will co-ordinate system response to the emergency care pathway using the OPEL Framework 23/24 alongside local provider and ICS surge policies. This framework contains specified and incremental core actions for the SCC at each OPEL level.

The SCC is responsible for the tactical co-ordination of integrated planned and unplanned interventions across the ICS on key systemic issues that influence patient flow. Key surrogate markers of impact include:

• Supporting ambulance Trust emergency response times to communities.

• Safety of emergency departments (ED) and subsequent capacity to achieve timely ambulance handover and time to treatment (TTT).

• Achieving safe levels of discharge from acute (adult & paediatric), mental health and community providers to meet forecast demand.

SCCs will utilise its unique position within the ICS to support with proactive management of operational pressures and risks, including timely sharing of emerging issues and risk mitigation. The SCC should also utilise historical data trends to risk assess and validate local assurance submissions with regard to planning for events that require specified operational planning. Further Information is avaialble in the Invitation Documentation which can be downloaded from the e-procurement portal as previosuly stated in this notice.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/11/2023

End: 31/10/2026

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 01/09/2023

Local time: 10:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 31/01/2024

IV.2.7) Conditions for opening of tenders

Date: 01/09/2023

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

A bidder event will be held via Microsoft Teams at 13:00 on Tuesday 8th August 2023. This will be an opportunity for bidders to ask questions about the procurement and see a demostration of the e-procurement portal where tenders must be submitted. If you would like to attend this bidder event please email your name, organisation and contact details to wyicb-leeds.prmbu@nhs.net. The event may be recorded for those unable to attend.

VI.4) Procedures for review

VI.4.1) Review body

The High Court

London

UK

VI.5) Date of dispatch of this notice

31/07/2023

Coding

Commodity categories

ID Title Parent category
79500000 Office-support services Business services: law, marketing, consulting, recruitment, printing and security

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
wyicb-leeds.prmbu@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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