Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Department for Communities
Causeway Exchange, 1-7 Bedford Street
BELFAST
BT2 7EG
UK
Contact person: SSDAdmin.CPDfinance-ni.gov.uk
E-mail: SSDAdmin.CPD@finance-ni.gov.uk
NUTS: UK
Internet address(es)
Main address: https://etendersni.gov.uk/epps
Address of the buyer profile: https://etendersni.gov.uk/epps
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
ID 4779419 - DfC - Housing Supply - Landlord Helpline Service
Reference number: 4779419
II.1.2) Main CPV code
79140000
II.1.3) Type of contract
Services
II.1.4) Short description
The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice line will only be available to landlords/potential landlords within NI and for those landlords who reside outside of NI who are currently renting properties within NI. Further details are provided in the Specification Schedule.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
209 992.79
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79000000
64222000
72590000
79315000
64216100
79510000
79512000
II.2.3) Place of performance
NUTS code:
UKN
Main site or place of performance:
Northern Ireland
II.2.4) Description of the procurement
The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice line will only be available to landlords/potential landlords within NI and for those landlords who reside outside of NI who are currently renting properties within NI. Further details are provided in the Specification Schedule.
II.2.5) Award criteria
Quality criterion: Service Delivery Model
/ Weighting: 31.5
Quality criterion: Key Account Manager
/ Weighting: 10.5
Quality criterion: Contract Management
/ Weighting: 10.5
Quality criterion: Social Value
/ Weighting: 10.5
Quality criterion: Data Protection
/ Weighting: 7
Cost criterion: Total Contract Price/Cost
/ Weighting: 30
II.2.11) Information about options
Options:
Yes
Description of options:
There shall be two optional extension periods of 12 months, each subject to a review of the level of demand, satisfactory performance and budgetary provision to transfer the registration of landlords to local councils.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-018492
Section V: Award of contract
Contract No: 1
Title: ID 4779419 DFC - Housing Supply - Landlord Helpline Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/08/2023
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
HOUSING RIGHTS SERVICE
4Th Floor Middleton Building
BELFAST
BT1 2BA
UK
Telephone: +44 2890245640
E-mail: nicole@housingrights.org.uk
NUTS: UK
Internet address(es)
URL: https://etendersni.gov.uk/epps
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 209 992.79
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The successful Contractor’s performance on this Contract will be managed as per the specification and conditions of contract.. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a. contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified... time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for. further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be. regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and this.. Contract may be terminated. A central register of such Notices for supplies and services contracts will be maintained and published on. the CPD website. Any contractor in receipt of a Notice of Unsatisfactory Performance will be required to declare this in future tender. submissions for a period of three years from the date of issue of the Notice. It may also result in the contractor being excluded from all. procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland. Procurement Policy
VI.4) Procedures for review
VI.4.1) Review body
The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended
UK
UK
VI.5) Date of dispatch of this notice
17/08/2023