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Contract Award Notice

Customer User Experience (CUE) Network of Future

  • First published: 06 August 2024
  • Last modified: 06 August 2024
  • Record interest

     

  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0486a5
Published by:
Network Rail Infrastructure Ltd
Authority ID:
AA73642
Publication date:
06 August 2024
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This contract is for a Managed Service Provider (MSP) who will provide Build and Transform services for enterprise data connectivity to all Network Rail users, followed by Operate services to agreed SLAs and KPIs post transformation.

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

Network Rail Infrastructure Ltd

Waterloo General Offices

London

SE1 8SW

UK

Telephone: +44 1908781000

E-mail: Kalpana.Bhatt@networkrail.co.uk

NUTS: UK

Internet address(es)

Main address: https://www.networkrail.co.uk/

I.6) Main activity

Railway services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Customer User Experience (CUE) Network of Future

II.1.2) Main CPV code

50332000

 

II.1.3) Type of contract

Services

II.1.4) Short description

This contract is for a Managed Service Provider (MSP) who will provide Build and Transform services for enterprise data connectivity to all Network Rail users, followed by Operate services to agreed SLAs and KPIs post transformation.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 64 626 643.89  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

This contract is for a Managed Service Provider (MSP) who will provide Build and Transform services for enterprise data connectivity to all Network Rail users (e.g., corporate offices, depots, signal boxes), followed by Operate services to agreed SLAs and KPIs post transformation. The MSP will provide a fully managed service (including warranty) and will be expected to maintain/replace hardware before risk is introduced to the service, or when it is beyond economic value.

II.2.11) Information about options

Options: Yes

Description of options:

2 Year extension, SOC (Security Operations Centre), remedial work

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

Competition under Network Rail qualification system (SQS-Supplier Qualification System)

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

11/07/2024

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Computacenter UK Ltd

01584718

Hatfield

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 64 626 643.89  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The High Court

Strand

london

WC2A 1AA

UK

VI.5) Date of dispatch of this notice

01/08/2024

Coding

Commodity categories

ID Title Parent category
50332000 Telecommunications-infrastructure maintenance services Maintenance services of telecommunications equipment

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Kalpana.Bhatt@networkrail.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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