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Summary

OCID:
Published by:: Birmingham and Solihull Mental Health NHS Foundation Trust
Authority ID:: AA22513
Publication date:: 30 December 2017
Deadline date:: 31 January 2018
Notice type:: Contract Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

BSMHFT is seeking a strategic partner to develop and implement a large-scale change programme across the organization. The programme will implement and establish the principles of QI methodology. The strategic partner will have a proven track record in developing sustained cultures of continuous QI in healthcare with demonstrable outcomes.

Translating QI into healthcare carries greater complexity than perhaps any other service or production environment. The range of services provided, facilities, people involved and patient and clinical need variability all combine to impact on the opportunity for waste and interrupted flows. This is exacerbated by the geographical spread of our services.

With patient safety paramount, the need to provide any change programme within a clinically safe and effective environment is essential. QI methods are expected to not only reduce waste and flow variability but to also improve quality of errors and unnecessary variance are removed and time/resources are made available to provide a safer, better services. It is essential that stakeholders clearly understand that this programme is about QI rather than being financially-driven, though we expect to identify opportunities for productivity and efficiency opportunities as a by-product.

We have a number of improvement ambitions, which we would expect the programme to help us deliver in the long-term:

— move our CQC rating from Requires Improvement to Outstanding,

— fully empowered and engaged workforce,

— devolved decision making and accountability,

— teams as the building block for everything rather than professions and functions,

— alignment of strategic change initiatives,

— sustainable productivity and efficiency opportunities,

— slick and aligned management and governance processes,

The programme will:

— undertake an assessment of QI readiness,

— develop and embed QI techniques and processes into BSMHFT,

— include executive, senior staff, team leaders and participant training process,

— incorporate mentoring and coaching of leaders,

— be certificated to ensure participants meet the appropriate standard to lead and implement QI programmes to a consistent standard and depth of knowledge.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Birmingham and Solihull Mental Health NHS Foundation Trust

Trust Headquarters, Unit B1, 50 Summer Hill Road

Birmingham

B1 3RB

Contact person: Ms Linda McManus

Telephone: +44 1213011200

E-mail: linda.mcmanus2@nhs.net

NUTS: UKG31

Internet address(es)

Main address: http://www.bsmhft.nhs.uk

Address of the buyer profile: http://www.bsmhft.nhs.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Quality Improvement support

Reference number: DN301370

II.1.2) Main CPV code

79400000

II.1.3) Type of contract

Services

II.1.4) Short description

Birmingham and Solihull Mental Health NHS Foundation Trust (“BSMHFT”) is seeking to contract with a suitably qualified provider to form a strategic relationship to develop a culture of continuous Quality Improvement (“QI”).

This will require the provider to work alongside staff at all levels within BSMHFT including board and senior manager levels to increase capability and capacity in QI.

The aim of the programme is to support BSMHFT in becoming a transformed organization using the skills, knowledge, and experience obtained.

II.1.5) Estimated total value

Value excluding VAT: 1 200 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

79410000

II.2.3) Place of performance

NUTS code:

UKG31

UKG32

II.2.4) Description of the procurement

We have a number of improvement ambitions, which we would expect the programme to help us deliver in the long-term:

— move our CQC rating from Requires Improvement to Outstanding,

— fully empowered and engaged workforce,

— devolved decision making and accountability,

— teams as the building block for everything rather than professions and functions,

— alignment of strategic change initiatives,

— sustainable productivity and efficiency opportunities,

— slick and aligned management and governance processes,

The programme will:

— undertake an assessment of QI readiness,

— develop and embed QI techniques and processes into BSMHFT,

— include executive, senior staff, team leaders and participant training process,

— incorporate mentoring and coaching of leaders,

— be certificated to ensure participants meet the appropriate standard to lead and implement QI programmes to a consistent standard and depth of knowledge.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 1 200 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 18

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 190-389079

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 31/01/2018

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders