Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

Claims Handling & Litigation Services

  • First published: 19 December 2024
  • Last modified: 19 December 2024
  • This file may not be fully accessible.

  •  

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

You are viewing an expired notice.

Contents

Summary

OCID:
ocds-h6vhtk-04c913
Published by:
Network Rail Infrastructure Ltd
Authority ID:
AA73642
Publication date:
19 December 2024
Deadline date:
10 January 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Introduction/Description

This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process.

Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways).

Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services.

The Scope of Services

Network Rail operates a devolved model whereby the organisation is divided into 5 regions – Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place.

The services will cover:

· Claims management for insurance and non-insurance claims

· Litigation services, including pre-litigation investigations, dispute resolution and representation

· Legal advisory services related to claims

· Administrative support and reporting associated with claims handling

The anticipated services will include (but not limited to):

· Public Liability claims,

· Property Owners Liability claims; and

· Employers Liability claims

· third-party property damage claims

· personal injury claims

· first-party property damage recoveries

· litigation services

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Network Rail Infrastructure Ltd

Waterloo General Offices

London

SE1 8SW

UK

Contact person: Amerjeet K Kaur

Telephone: +44 1908781000

E-mail: Amerjeet.Kaur@networkrail.co.uk

NUTS: UK

Internet address(es)

Main address: www.networkrail.co.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://networkrail.bravosolution.co.uk/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://networkrail.bravosolution.co.uk/web/login.html


Tenders or requests to participate must be sent to the abovementioned address


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://networkrail.bravosolution.co.uk/


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Claims Handling & Litigation Services

II.1.2) Main CPV code

66518300

 

II.1.3) Type of contract

Services

II.1.4) Short description

Introduction/Description

This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process.

Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways).

Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services.

The Scope of Services

Network Rail operates a devolved model whereby the organisation is divided into 5 regions – Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place.

The services will cover:

· Claims management for insurance and non-insurance claims

· Litigation services, including pre-litigation investigations, dispute resolution and representation

· Legal advisory services related to claims

· Administrative support and reporting associated with claims handling

The anticipated services will include (but not limited to):

· Public Liability claims,

· Property Owners Liability claims; and

· Employers Liability claims

· third-party property damage claims

· personal injury claims

· first-party property damage recoveries

· litigation services

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

66518300

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Introduction/Description

This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process.

Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways).

Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services.

The Scope of Services

Network Rail operates a devolved model whereby the organisation is divided into 5 regions – Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place.

The services will cover:

· Claims management for insurance and non-insurance claims

· Litigation services, including pre-litigation investigations, dispute resolution and representation

· Legal advisory services related to claims

· Administrative support and reporting associated with claims handling

The anticipated services will include (but not limited to):

· Public Liability claims,

· Property Owners Liability claims; and

· Employers Liability claims

· third-party property damage claims

· personal injury claims

· first-party property damage recoveries

· litigation services

Additional Information

The Procurement process is expected to commence in early March 2025 (estimated). This PIN is for information purposes only; no tender documents are available at this stage. Interested suppliers are encouraged to express their interest for the forthcoming tender via the link below:

https://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQrfhVCsEtb2F2HVmpUNllHWllCMDMzRUpMVzA2T1lTNEZNTUYzUS4u

Interested suppliers are required to express an interest for the Expression of Interest (EOI) by the 10 January 2025. Further details will be published in due course.

This PIN does not constitute a call for competition.

Any procurement process will be published via Network Rail’s e-tendering portal Bravosolutions. Interested suppliers are encouraged to register on the Bravosolutions portal in order to access the tender when it is live.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

The services will be renewed if the extension provision within the contract is not utilised, otherwise the contract will be renewed after any extension provisions have expired.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Conditions will be stated within the tender documents when the tender is live.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

Contract performance conditions will be stated within the tender documents when the tender is live.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 10/01/2025

Local time: 23:30

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 31/03/2025

Local time: 13:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.4) Procedures for review

VI.4.1) Review body

Network Rail Infrastructure Limited

Waterloo General Office

London

SE1 8SW

UK

VI.4.2) Body responsible for mediation procedures

High Court

The Strand

London

WCA 2LL

UK

VI.5) Date of dispatch of this notice

18/12/2024

Coding

Commodity categories

ID Title Parent category
66518300 Insurance claims adjustment services Insurance brokerage and agency services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Amerjeet.Kaur@networkrail.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.