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Contract Award Notice

RFP to Provide Corporate Travel Management Services for Heathrow Airport (HAL).

  • First published: 06 January 2014
  • Last modified: 06 January 2014
  • Record interest

     

  • This file may not be fully accessible.

  •  

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Heathrow Airport Limited
Authority ID:
AA0077
Publication date:
06 January 2014
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Provider shall provide the "Company" (Heathrow Airport Limited) with a consistent, high-quality 24/7-365day world-wide corporate travel services; that provides all company employees with flexible travel booking services. The service should be capable of facilitating both single point-to-point journeys and complex itineraries with multiple connections. The service shall support the Company's corporate travel arrangements and shall include, but not be limited to the following:

Air, Rail & Sea Travel;

Short-term Car Hire;

Taxis;

Accomodation (Bedrooms & Meeting Rooms);

Traveller Tracking.

Suppliers will be required to;

Manage bookings, ticket issue, payments and changes;

Negotiate hotel rates on behalf of the Company;

Manage the application of rates for Heathrow direct agreements such as BA and Arora Hotel;

Provide an online booking tool service;

Provide 24/7 Call Centre Option.

Full notice text

CONTRACT AWARD NOTICE - UTILITIES

Section I: Contracting Entity

I.1)

Name, Address and Contact Point(s)


Heathrow Airport Limited

The Compass Centre, Supply Chain Department West Wing 2nd Floor, Nelson Road

Hounslow

TW6 2GW

UK

Julie Morton

+44 7713075376

julie_morton@heathrow.com


www.baa.com

www.tendersmart.com

I.2)

Main activity or activities of the contracting entity

Unchecked box
Unchecked box
Unchecked box
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Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting entity

RFP to Provide Corporate Travel Management Services for Heathrow Airport (HAL).

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

18
Yes

II.1.2)

Site or location of works, place of delivery or performance

Online Platform for Provision of Service to Heathrow Staff based on the Heathrow Campass (Terminals & Buildings) from authorised IT Equipment.


II.1.3)

This notice involves

Unchecked box
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II.1.4)

Short description of the contract or purchase(s)

The Provider shall provide the "Company" (Heathrow Airport Limited) with a consistent, high-quality 24/7-365day world-wide corporate travel services; that provides all company employees with flexible travel booking services. The service should be capable of facilitating both single point-to-point journeys and complex itineraries with multiple connections. The service shall support the Company's corporate travel arrangements and shall include, but not be limited to the following:

Air, Rail & Sea Travel;

Short-term Car Hire;

Taxis;

Accomodation (Bedrooms & Meeting Rooms);

Traveller Tracking.

Suppliers will be required to;

Manage bookings, ticket issue, payments and changes;

Negotiate hotel rates on behalf of the Company;

Manage the application of rates for Heathrow direct agreements such as BA and Arora Hotel;

Provide an online booking tool service;

Provide 24/7 Call Centre Option.

II.1.5)

Common Procurement Vocabulary (CPV)

63516000
79997000
63510000
63000000

II.I.6)

Contract covered by the government procurement agreement (GPA)

No

II.2)

Total final value of the contract(s) awarded

II.2.1)

Total final value of the contract(s) awarded

138 000GBP  

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

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IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

Reference number attributed to the notice by the contracting entity

PT0005

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

V.1)

Award and Contract Value

 

V.1.1)

Date of contract award

V.1.2)

Numbers of offers received

V.1.3)

Name and address of economic operator to whom the contract has been awarded


Click Travel Ltd.

23rd Floor, Alpha Tower, Suffolk Street, Queensway

Birmingham

B1 1TT

UK




V.1.4)

Information on value of contract

V.1.5)

The contract likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

V.1.6)

Price paid for bargain purchases

 

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

Voluntary Notice This document constitutes a voluntary contract notice and accordingly the procurement is not subject to Directive 2004/17/EC or the Utilities Contracts Regulations 2006 (as amended). As such, the Contracting Entity does not consider itself bound by those Regulations in any way. Any references to the EC Directive 2004/17/EC or the Utilities Contracts Regulations 2006 (as amended) in the contract notice, Tender Documents or any other tender documents should be read with this in mind. While the Contracting Entity is basing this tender process on the negotiated procedure provided for in the Regulations, it does not consider itself bound by the provisions regarding that procedure and reserves the right to depart from that procedure as provided for in the Regulations at any time.

Registering interest: Interested suppliers are required to submit the information requested by uploading responses to www.tendersmart.com as follows:

Instructions for registering interest: Interested suppliers must register their company and contact profile by clicking on the link for this notice on the "Business Opportunities" menu of the www.tendersmart.com web site and by following the instructions below: First, interested suppliers who are not already registered on TenderSmart must register their company profile via "Supplier Zone > New Supplier" menu. Suppliers already registered on TenderSmart can go direct to the second step. Second, all interested suppliers must access this Notice via the "Business Opportunities" menu to express interest by following the online instructions and uploading the requested information before the indicated deadline (see Section IV paragraph 3.4).

Further information: To evaluate their suitability, interested suppliers, when responding to this notice are requested to provide information which demonstrates their ability to comply with the award criteria. (Failure to do so will result in their request being rejected). Heathrow Airport Limited does not bind itself to accept any proposal. In evaluating their suitability, suppliers may be further requested to provide to Heathrow Airport Limited additional information e.g.further written submissions, presentations, reference visits/inquiries and/or attend an interview. As documentation associated with this process will be made available and exchanged via www.tendersmart.com interested suppliers are required to register on the site. Please refer to this site for terms and conditions. Registering interest in this project does not guarantee inclusion of the party on the tender enquiry list. There is no cost associated with registration, expression of interest, or accessing the tender documentation, (where invited). However, to submit a bid at tender stage, then there will be an TenderSmart administration fee. Fee information can be found on the TenderSmart website through selecting the "How It Works" tab and then downloading the "Participant Agreement". Please ensure responses are concise and overall less than 10MB. Your document should be uploaded as a single PDF document on to http://www.tendersmart.com. For further information on registration or other aspects of TenderSmart please contact: Frédéric Garat: frederic.garat@tendersmart.com ; + 33 141900430. Heathrow Airport Limited reserves the right to disqualify any candidate who provides information or confirmation which later proves to be untrue or incorrect or does not supply information when requested.

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals


A standstill period will be incorporated at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Utilities Contracts Regulations (SI 2006 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court.

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 30-12-2013

Coding

Commodity categories

ID Title Parent category
79997000 Business travel services Miscellaneous business-related services
63000000 Supporting and auxiliary transport services; travel agencies services Transport and Related Services
63510000 Travel agency and similar services Travel agency, tour operator and tourist assistance services
63516000 Travel management services Travel agency and similar services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
julie_morton@heathrow.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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