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Contract Award Notice

Contensis Content Management System (CMS) Hosting and Support

  • First published: 17 July 2018
  • Last modified: 17 July 2018
  • Record interest

     

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  •  

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
King's College London
Authority ID:
AA64110
Publication date:
17 July 2018
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Full notice text

VOLUNTARY EX ANTE TRANSPARENCY NOTICE


Section I: Contracting Authority/Entity

I.1)

Name, Address and Contact Point(s)


King's College London

The Strand

London

WC2R 2LS

UK





https://www.kcl.ac.uk/kcep/index-form.aspx


I.2)

Type of contracting Authority and Main Activity or Activities

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Higher Education Institution

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Contensis Content Management System (CMS) Hosting and Support

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance


UKI

II.1.3)

This notice involves a framework agreement

No

II.1.4)

Short description of the contract or purchase(s)

Digital solutions at King’s College London use Contensis content management system sourced through Zengenti to build, manage and maintain three major websites for the College. These are:

— the main College website: www.kcl.ac.uk

— the intranet: http://internal.kcl.ac.uk

— conference advertising site: www.kingsvenues.com

These sites currently have around 500 000 live content elements being managed by around 1 200 content editors.

Previously, the Contensis Live infrastructure was hosted internally on a mix of servers nearing end of support life. There was a large technical debt (in terms of lack of internal knowledge and documentation of the current configuration) within the support, platforms and infrastructure teams which restricted the provision of problem-solving and significantly reduced any ‘service improvement’ opportunities.

II.1.5)

Common Procurement Vocabulary (CPV)

72330000

II.1.6)

Contract covered by the government procurement agreement (GPA)

Yes

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 364 505,00   GBP     

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

KCL-00001119 

 

V.1)

Date of contract award decision:

 11-07-2018

V.2)

Numbers of offers received:

V.3)

Name and address of economic operator to whom the contract has been awarded


Zengenti Limited

The Old Pump House

Cleedownton

SY8 3EG

UK



https://www.zengenti.com/en-gb

V.4)

Information on value of contract

 364 505,00 GBP 

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures


Royal Courts of Justice


London

WC2A 2LL

UK




Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 13-07-2018

Annex D1 – General procurement

Justification for the award of the contract without prior publication of a contract notice in the Official Journal of the European Union (OJEU)
Directive 2004/18/EC

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The website is a key tool in communication information and recruitment details to prospective students, researchers and the wider academic community. The intranet is a key tool in communicating with current staff and students with both day-to-day details but also in the event of a major emergency. Because of this there is a key requirement that the hosting solution can cope with standard demand but also have a fully operational second site that can be activated in the event of a problem.The current situation is unique due to the level of support offered. Zengenti Limited currently provide the following support that would be almost impossible to re-produce:

— full application support of the CMS that they have written and develop. This support extends in to theseamless integration with high-grade hosting. This uses high-grade industry-leading components and ISO27001 certified. They supply redundant Tier 1 resilient connectivity housed in core Internet Exchanges. 3 / 4

— they also supply a full back-up and DR (Disaster Recovery) capabilities [the DR solution is managed so it is always with 15 minutes behind live] and provides automated fail over for all hardware components. Hosting with an independent third party or internally within King’s infrastructure would delay support, reduce capability and slow down development of the websites.

The above justification focuses on two main justification elements:

— compatibility and technical capability: the application is developed and supported through Zengenti Limited,hence the cloud model supported through the same company ensures seamless replication of the technical capabilities and functionality without the need for an extra layer of management and risk if the hosting element is to be sourced through an alternative vendor,

— significant resource investment: the ‘Web Hosting’ project that King’s College London embarked upon in 2016 invested significant internal resource which altogether accounted to a total project cost of 226 849,00 GBP. In addition, a compliant competitive exercise (KCL09-0128) was conducted via a Restricted procedure including a pre-qualification and an ‘Invitation to tender’ (ITT) stage in 2010 which was awarded to Genetics limited (now renamed to Zengenti Limited). The above justification serves as the reasoning behind King's College London decision to submit a Voluntary transparency notice.

Coding

Commodity categories

ID Title Parent category
72330000 Content or data standardization and classification services Data services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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