Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Coventry City Council
Council House,Earl Street
COVENTRY
CV15RR
UK
Contact person: Procurement Services
Telephone: +44 2476975232
E-mail: procurement.services@coventry.gov.uk
NUTS: UKG33
Internet address(es)
Main address: www.coventry.gov.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.csw-jets.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.csw-jets.co.uk
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Healthwatch Coventry Service and Independent Health Complaints Advocacy Service
Reference number: COV - 17770
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Coventry City Council is inviting suitably qualified Providers to submit tenders for the provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS).
The Provider of this service must be a Social Enterprise but can deliver the service via a 'Hosted Model' (Hosted Model is where an organisation runs a Healthwatch Service as well as providing other services) or a 'Standalone Model', where the organisation is set up solely to run a specific Healthwatch service and a constituted Community Interest Company registered with Companies House in its own right.
The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.
II.1.5) Estimated total value
Value excluding VAT:
888 220.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79720000
85312310
85321000
98000000
II.2.3) Place of performance
NUTS code:
UKG33
II.2.4) Description of the procurement
Coventry City Council is inviting suitably qualified Providers to submit tenders for the provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS).
The Provider of this service must be a Social Enterprise but can deliver the service via a 'Hosted Model' (Hosted Model is where an organisation runs a Healthwatch Service as well as providing other services) or a 'Standalone Model', where the organisation is set up solely to run a specific Healthwatch service and a constituted Community Interest Company registered with Companies House in its own right.
The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.
Please see tender documents for more information about the new contract, of which can be downloaded from Coventry City Council's e-tendering website www.csw-jets.co.uk.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The initial term of the Contract will be for the period of 3 years from commencement but may be extended, by mutual agreement by 2 increments of 12 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The initial term of the Contract will be for the period of 3 years from commencement but may be extended, by mutual agreement by 2 increments of 12 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
05/09/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
05/09/2024
Local time: 12:01
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.4) Procedures for review
VI.4.1) Review body
Coventry City Council
Coventry
UK
VI.5) Date of dispatch of this notice
11/07/2024