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Contract Award Notice

Last Years of Life Service.

  • First published: 20 June 2014
  • Last modified: 20 June 2014
  • Record interest

     

  • This file may not be fully accessible.

  •  

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
NHS Tower Hamlets CCG
Authority ID:
AA29826
Publication date:
20 June 2014
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Social services. To provide a service for people in the last year of life that enables them to remain at home as long as possible, if that is their choice, improves their experience of local services and supports them / their carers to have the best quality of life possible.

Objectives:

Access and integration.

— To work closely with hospitals and GP's in Tower Hamlets to identify people for service input;

— To engage socially isolated older people who may traditionally be reluctant to accept help and support - particularly from the statutory sector;

— To signpost and refer people into support services provided by local NHS, local Government and voluntary sector at the earliest opportunity; and

— Work with other service providers to provide seamless care.

Needs assessment.

— Understand people's requirements in their last years of life.

Support.

— Provide a befriending service;

— Provide practical help in the home that is not covered by social services;

— Provide carer's support enabling the carer to have short term ‘care-free' time; (i.e. a few hours per week); and

— Provide holistic support e.g. therapeutic services

Prevention.

— To protect the health and wellbeing of both cared for people and their carers through befriending, practical and emotional support

Patient / care experience.

— To improve the experience of service users and their carers;

— To generate feedback from carers and cared for people on their needs and the degree to which local services are accessible, equitable and appropriate

3.2 Service description/care pathway.

— The service will be provided by a team of dedicated, trained support workers. They will provide the service to clients at home and at other venues over a specified time period.

— The service will provide both emotional and practical support to adults in their last years of life in their own homes targeting, but not exclusively, the isolated person.

— Referrals will be accepted from professionals, clients and their carers and other organisations providing a service to the client. They can be sent through by fax, telephone or email.

— Service in operation 8:00 am - 8:00 pm, 7 days a week.

Objectives:

Access and integration.

— To work closely with hospitals and GP's in Tower Hamlets to identify people for service input;

— To engage socially isolated older people who may traditionally be reluctant to accept help and support - particularly from the statutory sector;

— To signpost and refer people into support services provided by local NHS, local Government and voluntary sector at the earliest opportunity; and

— Work with other service providers to provide seamless care.

Needs assessment.

— Understand people's requirements in their last years of life.

Support.

— Provide a befriending service;

— Provide practical help in the home that is not covered by social services;

— Provide carer's support enabling the carer to have short term ‘care-free' time; (i.e. a few hours per week); and

— Provide holistic support e.g. therapeutic services.

Prevention.

— To protect the health and wellbeing of both cared for people and their carers through befriending, practical and emotional support

Patient / care experience.

— To improve the experience of service users and their carers;

— To generate feedback from carers and cared for people on their needs and the degree to which local services are accessible, equitable and appropriate.

3.2 Service description/care pathway.

— The service will be provided by a team of dedicated, trained support workers. They will provide the service to clients at home and at other venues over a specified time period.

— The service will provide both emotional and practical support to adults in their last years of life in their own

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Tower Hamlets Clinical Commisioning Group

2nd Floor Alderney Building, Mile End Hospital, Bancroft Road

London

E1 4DG

UK

Tracey Orekoya

+44 2036882482

tracey.orekoya@nelcsu.uk


www.towerhamletsccg.nhs.uk


I.2)

Type of contracting Authority and Main Activity or Activities

Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
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Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Last Years of Life Service.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

25
Yes

II.1.2)

Main site or location of works, place of delivery or performance


UK

II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

Social services. To provide a service for people in the last year of life that enables them to remain at home as long as possible, if that is their choice, improves their experience of local services and supports them / their carers to have the best quality of life possible.

Objectives:

Access and integration.

— To work closely with hospitals and GP's in Tower Hamlets to identify people for service input;

— To engage socially isolated older people who may traditionally be reluctant to accept help and support - particularly from the statutory sector;

— To signpost and refer people into support services provided by local NHS, local Government and voluntary sector at the earliest opportunity; and

— Work with other service providers to provide seamless care.

Needs assessment.

— Understand people's requirements in their last years of life.

Support.

— Provide a befriending service;

— Provide practical help in the home that is not covered by social services;

— Provide carer's support enabling the carer to have short term ‘care-free' time; (i.e. a few hours per week); and

— Provide holistic support e.g. therapeutic services

Prevention.

— To protect the health and wellbeing of both cared for people and their carers through befriending, practical and emotional support

Patient / care experience.

— To improve the experience of service users and their carers;

— To generate feedback from carers and cared for people on their needs and the degree to which local services are accessible, equitable and appropriate

3.2 Service description/care pathway.

— The service will be provided by a team of dedicated, trained support workers. They will provide the service to clients at home and at other venues over a specified time period.

— The service will provide both emotional and practical support to adults in their last years of life in their own homes targeting, but not exclusively, the isolated person.

— Referrals will be accepted from professionals, clients and their carers and other organisations providing a service to the client. They can be sent through by fax, telephone or email.

— Service in operation 8:00 am - 8:00 pm, 7 days a week.

Objectives:

Access and integration.

— To work closely with hospitals and GP's in Tower Hamlets to identify people for service input;

— To engage socially isolated older people who may traditionally be reluctant to accept help and support - particularly from the statutory sector;

— To signpost and refer people into support services provided by local NHS, local Government and voluntary sector at the earliest opportunity; and

— Work with other service providers to provide seamless care.

Needs assessment.

— Understand people's requirements in their last years of life.

Support.

— Provide a befriending service;

— Provide practical help in the home that is not covered by social services;

— Provide carer's support enabling the carer to have short term ‘care-free' time; (i.e. a few hours per week); and

— Provide holistic support e.g. therapeutic services.

Prevention.

— To protect the health and wellbeing of both cared for people and their carers through befriending, practical and emotional support

Patient / care experience.

— To improve the experience of service users and their carers;

— To generate feedback from carers and cared for people on their needs and the degree to which local services are accessible, equitable and appropriate.

3.2 Service description/care pathway.

— The service will be provided by a team of dedicated, trained support workers. They will provide the service to clients at home and at other venues over a specified time period.

— The service will provide both emotional and practical support to adults in their last years of life in their own homes targeting, but not exclusively, the isolated person.

— Referrals will be accepted from professionals, clients and their carers and other organisations providing a service to the client. They can be sent through by fax, telephone or email.

— Service in operation 8:00 am - 8:00 pm, 7 days a week.

II.1.5)

Common Procurement Vocabulary (CPV)

85320000

II.1.6)

Contract covered by the government procurement agreement (GPA)

No

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 274 500   GBP     

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

Unchecked box
Checked box
Quality 85
Price 15

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

Last Years of Life

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

V.1)

Date of contract award:

V.2)

Numbers of offers received:

V.3)

Name and address of economic operator to whom the contract has been awarded










V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

This contract was advertsised on Supply2 health and Pro-contract e-tendering portal.

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=102818472

GO Reference: GO-2014616-PRO-5743965

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures


MONITOR

133-155 Eaterloo Road

London

SE1 8UG

UK



www.monitor-nhsft.gov.uk/

Body responsible for mediation procedures


MONITOR

133-155 Eaterloo Road

London

SE1 8UG

UK



www.monitor-nhsft.gov.uk

VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained


North and East London Commissioning Support Unit

Stephenson House, 75 Hampstead Road

London

NW1 2PL

UK

Shaju.Jose@nelcsu.nhs.uk

+44 2038661292

www.nelcsu.nhs.uk

VI.4)

Dispatch date of this Notice

 16-06-2014

Coding

Commodity categories

ID Title Parent category
85320000 Social services Social work and related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
tracey.orekoya@nelcsu.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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