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Prior Information Notice

Future Integrated User Services (F-IUS) Fixed Voice Official & Enterprise Voice (FVO & EV)

  • First published: 06 June 2024
  • Last modified: 06 June 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-046d8b
Published by:
Ministry of Defence
Authority ID:
AA76012
Publication date:
06 June 2024
Deadline date:
-
Notice type:
Prior Information Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Currently Defence’s Fixed Voice (FV) and Video Tele Conferencing (VTC) (at Official, Secret and Above Secret) and Mobile (at Official only) are all services provided by the Integrated User Services (IUS) Contract.  

The aim of Future IUS (F-IUS) is to ensure the continuity of services whilst disaggregating the service portfolio.

The F-IUS Programme has assessed all services currently delivered under the single contract with the Incumbent and separated these into the following discrete capability bundles including:

a. Fixed Voice OFFICIAL and Enterprise Voice Telephony

b. Fixed Voice and Video at SECRET Telephony

c. Automated Call Distribution

d. Mobile Devices and Airtime

e. Mobile Device Management and,

f. ABOVE SECRET Voice and Video Telephony

This Request for Information (RFI) relates to the Fixed Voice OFFICIAL and Enterprise Voice (“FVO & EV”) capability bundle only, for which we anticipate releasing a Contract Notice during Winter 2024. Contract award is expected in 2025 with an anticipated term of three years plus one plus one (3+1+1).

The Authority is releasing this RFI to gauge the level of market appetite for the FVO & EV competition and to inform our procurement approach in advance of initiating a competition. No formal procurement process has been launched at this stage and this RFI does not represent any commitment by the Authority. Any future procurement, if conducted, will be subject to contract.

Currently we expect to run a single competition to contract for the service(s) as described in Paragraphs 9 to 10 of this request. We anticipate that this procurement will follow a procedure under the Procurement Regulations 2024 (which commence in October 2024), using the Model Services Contract, and will consist of two-stages: 1) Supplier Selection using a Dynamic Pre-Qualification Questionnaire (DPQQ), and 2) an Invitation to Tender (ITT). The options currently under consideration by the Authority are either; a “Build New” approach incorporating either a Software as a Service (SaaS) or MODCloud option, or; a “Takeover and Enhancement” approach where the new Service Provider will take on the existing service, stabilise and move to crown hosting, whilst delivering a new SaaS or MODCloud platform. We anticipate the winning supplier will migrate Session Initiation Protocol (SIP) enabled endpoints to the SaaS / MODCloud platform and provide field engineering support to endpoints that are not SIP enabled.

Full notice text

Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

Ministry of Defence

Westwells Road, MOD Corsham, Spur E2, Building 405

Corsham

SN13 9NR

UK

Contact person: F-IUS Commercial

E-mail: UKStratComDD-CM-F-IUS@mod.gov.uk

NUTS: UK

Internet address(es)

Main address: https://www.gov.uk/government/groups/defence-digital

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

Additional information can be obtained from the abovementioned address


I.4) Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5) Main activity

Defence

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Future Integrated User Services (F-IUS) Fixed Voice Official & Enterprise Voice (FVO & EV)

II.1.2) Main CPV code

64200000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Currently Defence’s Fixed Voice (FV) and Video Tele Conferencing (VTC) (at Official, Secret and Above Secret) and Mobile (at Official only) are all services provided by the Integrated User Services (IUS) Contract.  

The aim of Future IUS (F-IUS) is to ensure the continuity of services whilst disaggregating the service portfolio.

The F-IUS Programme has assessed all services currently delivered under the single contract with the Incumbent and separated these into the following discrete capability bundles including:

a. Fixed Voice OFFICIAL and Enterprise Voice Telephony

b. Fixed Voice and Video at SECRET Telephony

c. Automated Call Distribution

d. Mobile Devices and Airtime

e. Mobile Device Management and,

f. ABOVE SECRET Voice and Video Telephony

This Request for Information (RFI) relates to the Fixed Voice OFFICIAL and Enterprise Voice (“FVO & EV”) capability bundle only, for which we anticipate releasing a Contract Notice during Winter 2024. Contract award is expected in 2025 with an anticipated term of three years plus one plus one (3+1+1).

The Authority is releasing this RFI to gauge the level of market appetite for the FVO & EV competition and to inform our procurement approach in advance of initiating a competition. No formal procurement process has been launched at this stage and this RFI does not represent any commitment by the Authority. Any future procurement, if conducted, will be subject to contract.

Currently we expect to run a single competition to contract for the service(s) as described in Paragraphs 9 to 10 of this request. We anticipate that this procurement will follow a procedure under the Procurement Regulations 2024 (which commence in October 2024), using the Model Services Contract, and will consist of two-stages: 1) Supplier Selection using a Dynamic Pre-Qualification Questionnaire (DPQQ), and 2) an Invitation to Tender (ITT). The options currently under consideration by the Authority are either; a “Build New” approach incorporating either a Software as a Service (SaaS) or MODCloud option, or; a “Takeover and Enhancement” approach where the new Service Provider will take on the existing service, stabilise and move to crown hosting, whilst delivering a new SaaS or MODCloud platform. We anticipate the winning supplier will migrate Session Initiation Protocol (SIP) enabled endpoints to the SaaS / MODCloud platform and provide field engineering support to endpoints that are not SIP enabled.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

32412100

32522000

64200000

64227000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Refer to II.1.4 (Short Description)

II.2.14) Additional information

The Request for Information (RFI) document is available to download at:

https://contracts.mod.uk/esop/ect/filesharing/flist/7036681/10731247/foldersFilesList.si#fh

Please follow the instructions within the document in order to submit your response to the Authority via email by 12 noon on 26th June 2024.

II.3) Estimated date of publication of contract notice:

31/10/2024

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section VI: Complementary information

VI.3) Additional information

RFI Document available at:

https://contracts.mod.uk/esop/ect/filesharing/flist/7036681/10731247/foldersFilesList.si#fh

VI.5) Date of dispatch of this notice

05/06/2024

Coding

Commodity categories

ID Title Parent category
64227000 Integrated telecommunications services Telecommunication services except telephone and data transmission services
32522000 Telecommunications equipment Telecommunications cable and equipment
32412100 Telecommunications network Communications network
64200000 Telecommunications services Postal and telecommunications services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
UKStratComDD-CM-F-IUS@mod.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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