II.2.3) Place of performance
NUTS code:
UKD3
II.2.4) Description of the procurement
Manchester Central is currently looking for a supplier to supply:
1. Bean to Cup machine specification
• Meeting room bean to cup machines offering a full range of hot drinks and hot chocolate
options.
• Supply a minimum of 13 machines.
• Coffee Machines need to have a capacity of 150 plus coffees per day and work on mobile
locations with or without a flow pump.
• Coffee Machine must have a fresh milk capacity.
• Machines to run on 13amp power.
• Machines will need to provide a minimum of the below products;
- Americano
- Espresso
- Latte
- Cappuccino
- Flat White
- Hot Chocolate
- All of the above to be served in an 8oz cup.
2. Supply of ground coffee for use in Bravilor bulk brew machines
• Ground coffee to be provided in either 500g or 1kg bags and must be suitable for use in
Bravilor bulk brew machines. These machines are owned by Manchester Central. There is no
requirement to provide bulk brew machines within this tender process, just bean to cup
machines, as detailed above.
The successful supplier will be providing services to Manchester Central Convention
Complex, Manchester Town Hall Complex, Runway Visitors Park and Central Library cafés.
Estimated annual spend is circa £70k. Spend is estimated on current supply. Manchester
Central are unable to guarantee such levels of purchasing. The Contract will be for a period
of three (3) years from the commencement date of services, with a client only option to
extend for up to an additional twelve (12) months. The anticipated Contract start date is 1st
May 2024.
As a world-class international convention centre, Manchester Central requires products of
the highest quality. The successful supplier will provide coffee products for all onsite retail
operations and hospitality events where an excess of 10,000 cups are served per day. Given
the dynamic nature of the events industry, the supplier will be expected to respond to orders
as required, potentially with a last minute or same day delivery, including Saturday and
Sunday orders.
Manchester Central currently use three different types of coffee machines to aid event
delivery with further information listed in the next section.
• Bean to cup machines (to be supplied in this contract)
• Traditional barista machines (owned by Manchester Central)
• Bravilor bulk brew machines (owned by Manchester Central)
The successful supplier will be contracted to provide a full maintenance service and detailed
SLA on all callouts. As part of your tender submission, please specify your callout process,
timeframes for engineers’ attendance and spares/parts that engineers carry as routine.
The successful supplier must have the ability to provide additional bean-to-cup machines on
a shot term basis for extremely high demand events. As part of your tender submission,
please specify quantity, any additional costs and the process for managing, short term
supply of additional machines.
All bean-to-cup machines are to be provided with the costs built into the contact pricing,
with all repairs and maintenance, excluding our traditional barista machines and bulk brew
machines, which we own and maintain ourselves.
Manchester Central also require support and training for staff on all aspects of coffee service
to insure the highest of quality is always maintained, including regular barista training.
Lastly, suppliers will be required to recommend and trolley/smart cart solution for 8 of the
coffee machines. Units will need to house the pump mechanisms and water containers.
Manchester Central will organise site visits with the two highest scoring suppliers to view the
recommend machines, where suppliers will be asked to provide a demonstration of the
proposed bean to cup machines as well as a tasting of the recommend products.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 35
Quality criterion: Sustainability
/ Weighting: 20
Quality criterion: Presentation and Tasting
/ Weighting: 10
Price
/ Weighting:
35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No