Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Essex County Council
County Hall, Market Road
Chelmsford
CM1 1QH
UK
Contact person: Mr Barry Messenger
Telephone: +44 3330130223
E-mail: barry.messenger@essex.gov.uk
NUTS: UKH3
Internet address(es)
Main address: https://www.essex.gov.uk/
Address of the buyer profile: https://www.essex.gov.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.duenorth.com
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.duenorth.com
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
1055 - Unpaid Carers Virtual/Digital Service Offer
Reference number: DN714495
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Essex County Council currently commission a range of services to support unpaid carers,
such as specialist information advice and support. Alongside this, Essex County Council are
proposing to procure services of a virtual / Digital offer, which compliments by targeting and
promoting the local and national support for carers, through technology and online methods
of communication. The virtual offer provides this through engaging digital content and tools
which are easily accessible to carers regardless of location, person circumstances and time
restraints, and to build resilience in carers through the following methods:
- Harnessing the wisdom, knowledge, and experience of carers to support each other in their
caring role;
- Strategic use of technology to identify and support carers at scale;
- Facilitating carer-to-carer self-support;
- Designing online services to ensure a high-quality experience.
The aims and objectives of the services are as follows:
- To support carers to sustain their caring role where they are happy and able to do so;
- To support carers to maintain their own quality of life by focusing on their health and
wellbeing outside of their caring responsibilities;
- To support carers to plan;
- To work with statutory and voluntary agencies to recognise and respect carers as expert
partners;
- To promote networks of support for carers;
- To support carers to navigate the health and social care system, and select the best
solutions for them;
- To take an enabling and goal-focused approach building on what carers can do for themselves;
- To support Essex County Council to deliver its requirements of the Care Act 2014 by
preventing, reducing, and delaying needs.
II.1.5) Estimated total value
Value excluding VAT:
500 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85100000
85300000
II.2.3) Place of performance
NUTS code:
UKH3
II.2.4) Description of the procurement
Essex County Council currently commission a range of services to support unpaid carers,
such as specialist information advice and support. Alongside this, Essex County Council are
proposing to procure services of a virtual / Digital offer, which compliments by targeting and
promoting the local and national support for carers, through technology and online methods
of communication. The virtual offer provides this through engaging digital content and tools
which are easily accessible to carers regardless of location, person circumstances and time
restraints, and to build resilience in carers through the following methods:
- Harnessing the wisdom, knowledge, and experience of carers to support each other in their
caring role;
- Strategic use of technology to identify and support carers at scale;
- Facilitating carer-to-carer self-support;
- Designing online services to ensure a high-quality experience.
The aims and objectives of the services are as follows:
- To support carers to sustain their caring role where they are happy and able to do so;
- To support carers to maintain their own quality of life by focusing on their health and
wellbeing outside of their caring responsibilities;
- To support carers to plan;
- To work with statutory and voluntary agencies to recognise and respect carers as expert
partners;
- To promote networks of support for carers;
- To support carers to navigate the health and social care system, and select the best
solutions for them;
- To take an enabling and goal-focused approach building on what carers can do for themselves;
- To support Essex County Council to deliver its requirements of the Care Act 2014 by
preventing, reducing, and delaying needs.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
500 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 30
This contract is subject to renewal: Yes
Description of renewals:
2.5 year duration, with option to extend for up to 2 x 12 month periods
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-007508
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
10/07/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
10/07/2024
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
Essex County Council
Chelmsford
UK
VI.5) Date of dispatch of this notice
10/06/2024