Social and other specific services – public contracts
Contract notice
Section I: Contracting
authority
I.1) Name and addresses
The Borough Council of Calderdale
184 3147 61
Town Hall, Crossley Street
Halifax
HX1 1UJ
UK
Contact person: Bob Farr
Telephone: +44 1422393818
E-mail: bob.farr@calderdale.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.calderdale.gov.uk/v2
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103251
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82542&B=UK
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82542&B=UK
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Community Alarms and Mobile Response Service
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Borough Council of Calderdale (the Council) invites Tenders from Tenderers who wish to be considered for the provision of the Community Alarms and Mobile Response Service. It is anticipated the new contract will commence from 1st April 2025 for a period of 3 years up to and including 31st March 2028 with an option to extend for a further period or periods up to 24 months, in two 12-month increments. The option to extend will be at the discretion of the Council.
This Service covers the provision of a community alarm and mobile response service; comprising of community alarm installations, call monitoring centre, mobile response and, where required, the installation of various pieces of Assistive Technology, carbon monoxide detectors and smoke detectors in Service Users’ homes across the Borough of Calderdale. The Provider will work to and meet industry standards as a minimum. The Provider will ensure that a person-centred approach is undertaken at all times.
II.1.5) Estimated total value
Value excluding VAT:
2 431 315.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKE44
UK
II.2.4) Description of the procurement
This Service covers the provision of a community alarm and mobile response service; comprising of community alarm installations, call monitoring centre, mobile response and, where required, the installation of various pieces of Assistive Technology, carbon monoxide detectors and smoke detectors in Service Users’ homes across the Borough of Calderdale. The Provider will work to and meet industry standards as a minimum. The Provider will ensure that a person-centred approach is undertaken at all times. The Provider will ensure that the Service delivered is innovative and creative both in terms of direct delivery and in working in partnership, as required.
The aspiration for this service is to move towards an all in one monitoring and response service including Technology Enabled Care (TEC) devices that help with managing people’s environment and their behaviour. This will include deploying new innovative technology which is predictive and supports risk analysis to enable better decision making by professionals.
The Provider is required to approach the delivery of this Service in a proactive manner where Provider Staff will utilise their skills and expertise in responding in the most effective way to the needs of Service Users. This may mean doing the ‘little things’ for Service Users that will prevent more formal intervention.
II.2.6) Estimated value
Value excluding VAT:
2 431 315.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2025
End:
31/03/2028
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
11/07/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
Strand
London
WC2A 2LL
UK
Telephone: +44 2079476112
E-mail: tcc.issue@justice.gov.uk
Internet address(es)
URL: https://www.judiciary.uk/
VI.4.2) Body responsible for mediation procedures
High Court of England and Wales
Strand
London
WC2A 2LL
UK
Telephone: +44 2079476112
E-mail: tcc.issue@justice.gov.uk
Internet address(es)
URL: https://www.judiciary.uk/
VI.4.4) Service from which information about the review procedure may be obtained
High Court of England and Wales
Strand
London
WC2A 2LL
UK
Telephone: +44 2079476112
E-mail: tcc.issue@justice.gov.uk
Internet address(es)
URL: https://www.judiciary.uk/
VI.5) Date of dispatch of this notice
11/06/2024