Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Cardiff Council
County Hall, Atlantic Wharf
Cardiff
CF10 4UW
UK
Telephone: +44 2920873732
E-mail: socialcare.procurement@cardiff.gov.uk
NUTS: UKL22
Internet address(es)
Main address: https://www.cardiff.gov.uk/ENG/Pages/default.aspx
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0422
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Other: Health and Social Care
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Domiciliary Care Rapid Response Service – Discharge to Recover then Assess (D2RA)
Reference number: ERFX1008267
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Cardiff Council commissioned 3 providers to deliver the original D2RA Winter pressures contract and due to the increased numbers in patients being discharged ready and some changes with the awarded Domiciliary Care Providers.
This was part of the original pilot as a second Framework arrangement to ensure sufficient capacity is available to support the safe discharge of individuals back home.
All partners deemed the model an extreme success and wish to secure the service for 23/24. The timeline for the initial period is governed due to Regional Integration Funding (RIF) being agreed, although we do anticipate Partners confirming future RIF funding 2024/2025.
The Directorate is now seeking to commission up to a further 4 Domiciliary Care Providers to deliver more Rapid Response Discharge to Reablement Assessment (D2RA) Domiciliary Care Services across the City.
Cardiff Council is seeking to commission up to 4 Domiciliary Care Providers to deliver a Rapid Response Domiciliary Care Service across the City following a pilot service, with a new Framework arrangement. These packages of care will support individuals who are medically fit and discharge ready to leave hospital but require a period of assessment to take place in their own home to determine their long- term level of need.
It is intended that the hours of care purchased within the package of care, will be used to support individuals who have been assessed as requiring support to return home following a period in hospital. These are people whose needs would be assessed as requiring a Domiciliary Care package of care There is the expectation that the initial level of care for some people may be over prescribed, with possibly double handed care being provided initially, in order to safeguard the individual whilst they are assessed in their own home.
The Rapid Response Domiciliary Care services will be provided to meet the outcomes of the individual in their own home environment. Within the first 10 working days a review of their care needs will be undertaken by an Occupational Therapist/ Social Worker/Assistant, from within our community teams, they will right-size the package. If the package requires double handed care, the review will take place within the first 3 working days.
The proposed model is a City-Wide scheme that will be delivered for a period initially of 4.5 months (with a further 12 months, subject to funding being agreed) that will address the demands by:
Implementing a framework model of service by commissioning a framework of up to four domiciliary care providers to deliver a Rapid Response Team.
The Rapid Response Care Team supporting the Discharge within 72-hours of a referral from the integrated Discharge Hub (IDH)
Taking the hospitalised person when they are discharging ready home.
Ensuring clear communication between the Care Coordinators & Integrated Discharge Hub (IDH), the person would settle for a couple of days and the Multi-Disciplinary Team (MDT), along with the provider and the citizen would right size the care & support package within 10 days of discharge.
The Rapid Response Team would take on next discharge ready person.
The service being provided by Domiciliary Care Provider(s) will be for 7-days a week.
The person, after 10-days support, would go through brokerage to identify a provider to meet the assessed longer-term care & support package if required.
Providers who wish to bid to join the framework will already be approved on to the Domiciliary Care Dynamic Purchasing System (DPS) and not in Escalating Concerns.
It is expected the demand, at any one time, would be 10 people, needing potentially 4 x double handed calls per day.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
826 118.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKL22
II.2.4) Description of the procurement
Cardiff Council is seeking to commission up to 4 Domiciliary Care Providers to deliver a Rapid Response Domiciliary Care Service across the City following a pilot service, with a new Framework arrangement. These packages of care will support individuals who are medically fit and discharge ready to leave hospital but require a period of assessment to take place in their own home to determine their long- term level of need.
It is intended that the hours of care purchased within the package of care, will be used to support individuals who have been assessed as requiring support to return home following a period in hospital. These are people whose needs would be assessed as requiring a Domiciliary Care package of care There is the expectation that the initial level of care for some people may be over prescribed, with possibly double handed care being provided initially, in order to safeguard the individual whilst they are assessed in their own home.
The Rapid Response Domiciliary Care services will be provided to meet the outcomes of the individual in their own home environment. Within the first 10 working days a review of their care needs will be undertaken by an Occupational Therapist/ Social Worker/Assistant, from within our community teams, they will right-size the package. If the package requires double handed care, the review will take place within the first 3 working days.
The proposed model is a City-Wide scheme that will be delivered for a period initially of 4.5 months (with a further 12 months, subject to funding being agreed) that will address the demands by:
Implementing a framework model of service by commissioning a framework of up to four domiciliary care providers to deliver a Rapid Response Team.
The Rapid Response Care Team supporting the Discharge within 72-hours of a referral from the integrated Discharge Hub (IDH)
Taking the hospitalised person when they are discharging ready home.
Ensuring clear communication between the Care Coordinators & Integrated Discharge Hub (IDH), the person would settle for a couple of days and the Multi-Disciplinary Team (MDT), along with the provider and the citizen would right size the care & support package within 10 days of discharge.
The Rapid Response Team would take on next discharge ready person.
The service being provided by Domiciliary Care Provider(s) will be for 7-days a week.
The person, after 10-days support, would go through brokerage to identify a provider to meet the assessed longer-term care & support package if required.
Providers who wish to bid to join the framework will already be approved on to the Domiciliary Care Dynamic Purchasing System (DPS) and not in Escalating Concerns.
It is expected the demand, at any one time, would be 10 people, needing potentially 4 x double handed calls per day.
The provision of the services falls within one of the categories of services in the health and social care categories listed in Schedule 3 of the Public Contracts Regulations (“the Regulations”) and accordingly the so called “Light Touch Regime” applies to the procurement of the services concerned. The Council will comply with the mandatory requirements as set out in the Light Touch Regime.
All commissioned services are obliged to ensure that they meet the requirements of the relevant Cardiff Council policies (most notably Safeguarding, Health & Safety Policy, Environmental Policy, Complaint Policy, and Equal Opportunities Policy). Use of and compliance with these policies will be monitored through the Contract Management Agreement/ monitoring processes.
All commissioned services are obliged to ensure that they meet the requirements of relevant legislation.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-030479
Section V: Award of contract
Contract No: 23679CCC
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/12/2023
V.2.2) Information about tenders
Number of tenders received: 18
Number of tenders received from SMEs: 18
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 18
Number of tenders received by electronic means: 18
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Pineshield Management Limited
74-78 Park Road, Whitchurch
Cardiff
CF147BR
UK
NUTS: UKL22
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
HIPPO HEALTH CARE
2 Alexandra Gate, Ffordd Pengam
Cardiff
CF242SA
UK
NUTS: UKL22
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
INN CARE LTD
Office 5, 3rd Floor West Office, 113-116 Bute Street, , Cardiff Bay,
Cardiff
CF105EQ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
I Care Dom Care Ltd
23 Tawe Business Village, Phoenix Way
Swansea
SA79LA
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 826 118.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:139711)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
18/03/2024