Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
UK
E-mail: Commercial.services@merton.gov.uk
NUTS: UKI
Internet address(es)
Main address: http://www.merton.gov.uk/
Address of the buyer profile: http://www.merton.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Technology solution to support the management of Land and Property and Public Protection Services
Reference number: DN680750
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The London Borough of Merton has tenders awarded to a ‘technology platform to
manage Land and Property services including Building Control, Development Control
(Planning) and Local Land Charges. A new solution will replace the current legacy system to
enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council’s Land and Property services including Building Control,
Development Control (Planning) and Local Land Charges as well as Public Protection
Services which include Regulatory Services (serving Merton, Richmond and Wandsworth
Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton.
This system will enable the business to continue to meet its statutory duties and support day
to day activities. A modernised system will improve business processes, provide mobile
working, and therefore lead to efficiencies. The system provides a fully integrated Solution that
supports channel shift, self-service and improved customer journeys. Thereby; removing the
necessity for back-office staff to manually enter data, reduce failure and enquiry demand.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 053 750.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The London Borough of Merton has tenders awarded to a ‘technology platform to
manage Land and Property services including Building Control, Development Control
(Planning) and Local Land Charges. A new solution will replace the current legacy system to
enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council’s Land and Property services including Building Control,
Development Control (Planning) and Local Land Charges as well as Public Protection
Services which include Regulatory Services (serving Merton, Richmond and Wandsworth
Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton.
This system will enable the business to continue to meet its statutory duties and support day
to day activities. A modernised system will improve business processes, provide mobile
working, and therefore lead to efficiencies. The system provides a fully integrated Solution that
supports channel shift, self-service and improved customer journeys. Thereby; removing the
necessity for back-office staff to manually enter data, reduce failure and enquiry demand.
II.2.5) Award criteria
Cost criterion: Price
/ Weighting: 50
Cost criterion: Scored Technical Capability evaluations
/ Weighting: 37
Cost criterion: Demonstration
/ Weighting: 13
Cost criterion: Social Value
/ Weighting: 5
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-022341
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section V: Award of contract
Contract No: DN680750
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/03/2024
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Idox PLC
Unit 5, 8 Forsyth Road
Woking,
Surrey
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 053 750.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
Royal Courts of Justice Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
20/03/2024