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Contract Award Notice

Uniform Software Maintenance and Upgrade Service

  • First published: 25 March 2025
  • Last modified: 25 March 2025
  • Record interest

     

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-149323
Published by:
Caerphilly County Borough Council
Authority ID:
AA0272
Publication date:
25 March 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Award of contract following a direct award call off process being undertaken for the maintenance and upgrade of Uniform Software from Crown Commercial Services (CCS) Vertical Application Software (VAS) Framework RM6259. The system has embedded and configurable workflow management capabilities (Enterprise), refined through ongoing business process review, which drives individual caseload management and performance, through a traffic light system which identifies key tasks and miles stones and targets. It also incorporates powerful tools that enable managers to visually assess individual officer workloads and performance, allocate and reallocate cases and identify performance issues using live data.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Caerphilly County Borough Council

Procurement Services, Penallta House, Tredomen Park, Ystrad Mynach,

Hengoed

CF82 7PG

UK

Jessica Thomas

+44 1443863161

thomaj11@caerphilly.gov.uk

https://www.caerphilly.gov.uk

2 Contract Details

2.1

Title

Uniform Software Maintenance and Upgrade Service

2.2

Description of the contract

Award of contract following a direct award call off process being undertaken for the maintenance and upgrade of Uniform Software from Crown Commercial Services (CCS) Vertical Application Software (VAS) Framework RM6259.

The system has embedded and configurable workflow management capabilities (Enterprise), refined through ongoing business process review, which drives individual caseload management and performance, through a traffic light system which identifies key tasks and miles stones and targets. It also incorporates powerful tools that enable managers to visually assess individual officer workloads and performance, allocate and reallocate cases and identify performance issues using live data.

2.3

Notice Coding and Classification

72222300 Information technology services
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Idox Software Ltd

Unit 5, Woking 8, Forsyth Road,

Woking

GU215SB

UK




https://www.idoxgroup.com

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

CCBC/PROC250/25/JT

5.2

Date of Contract Award

 24-03-2025

5.3

Number of tenders received

1

5.4

Other Information

(WA Ref:149323)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 25-03-2025

Coding

Commodity categories

ID Title Parent category
72222300 Information technology services Information systems or technology strategic review and planning services

Delivery locations

ID Description
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
thomaj11@caerphilly.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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