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02 Contract Notice

Supply of a Housing Management System & Finance Management System

  • First published: 17 May 2022
  • Last modified: 17 May 2022
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-kuma6s-121361
Published by:
North Wales Housing
Authority ID:
AA0905
Publication date:
17 May 2022
Deadline date:
20 June 2022
Notice type:
02 Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

NWH wish to procure comprehensive 'commercial off-the-shelf' software to support its housing and finance operations. The Contract scope includes software supply, implementation support / consultancy to achieve maximum effectiveness of the solution, and ongoing maintenance and support. CPV: 72000000, 72000000, 72000000.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

North Wales Housing

Plas Blodwel, Broad Street

Llandudno Junction

LL15 9HL

UK

Contact person: Neville Brown

Telephone: +44 7771810621

E-mail: neville.brown@itica.com

NUTS: UKL13

Internet address(es)

Main address: https://www.nwha.org.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.sell2wales.gov.wales/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.sell2wales.gov.wales/


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Supply of a Housing Management System & Finance Management System

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

NWH wish to procure comprehensive 'commercial off-the-shelf' software to support its housing and finance operations. The Contract scope includes software supply, implementation support / consultancy to achieve maximum effectiveness of the solution, and ongoing maintenance and support.

II.1.5) Estimated total value

Value excluding VAT: 1 200 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

Lot 1 & 2

II.2) Description

Lot No: 1

II.2.1) Title

Supply of a Housing Management System

II.2.2) Additional CPV code(s)

72000000

II.2.3) Place of performance

NUTS code:

UKL13


Main site or place of performance:

Plas Blodwel, Broad Street, Llandudno Junction LL31 9HL

II.2.4) Description of the procurement

Supply and implementation of software covering all aspects of housing operations, for example;

o lettings and allocations

o tenancy management, including CRM / Contact Management

o case and workload management

o revenue and debt management, including service charges

o asset management, including strategic, compliance, repairs, servicing, planned maintenance and voids

o workforce mobility

o digital and self-service capabilities including customer portal / app

o automation and end-to-end workflow

o dashboards and management information.

II.2.5) Award criteria

Criteria below:

Quality criterion: Strategic Objectives / Weighting: 10

Quality criterion: Social Value / Weighting: 8

Quality criterion: Functional Requirements / Weighting: 20

Quality criterion: Non-Functional Requirements / Weighting: 8

Quality criterion: Professional Services / Weighting: 10

Quality criterion: Service and Support / Weighting: 8

Quality criterion: Account Management / Weighting: 10

Quality criterion: Future Technology / Weighting: 5

Quality criterion: Contract & Commercial / Weighting: 6

Price / Weighting:  15

II.2.6) Estimated value

Value excluding VAT: 1 020 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120

This contract is subject to renewal: Yes

Description of renewals:

Annual renewals up to a further five years

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Supply of a Finance Management System

II.2.2) Additional CPV code(s)

72000000

II.2.3) Place of performance

NUTS code:

UKL13


Main site or place of performance:

Plas Blodwel, Broad Street, Llandudno Junction LL31 9HL

II.2.4) Description of the procurement

Supply, implementation and support of software covering all aspects of financial operations, for example;

o Case management and workflow for approvals, queries, or issue resolution

o Expenses management (workflows, approvals, payment)

o Purchase to Pay with automated links to budgets, with GRN, invoice matching, and payment

o A portal for suppliers to be registered, maintain up to date details, and ac-cess capabilities including raising queries, submitting invoices and automatic updates on payment status

o Project Accounting for capital spend and other investments

o Management accounts for report distribution

o Making Tax Digital including the ability to manage partial exemptions

o Chart of Accounts

o Accounts Payable / Receivable

o Cash management

o General Ledger

o Journals

o Creditor Management

o Bank Reconciliation

II.2.5) Award criteria

Criteria below:

Quality criterion: Strategic Outcomes / Weighting: 10

Quality criterion: Social Value / Weighting: 8

Quality criterion: Functional Requirements / Weighting: 20

Quality criterion: Non-Functional Requirements / Weighting: 8

Quality criterion: Professional Services / Weighting: 10

Quality criterion: Service and Support / Weighting: 8

Quality criterion: Account Management / Weighting: 10

Quality criterion: Future Technology / Weighting: 5

Quality criterion: Contract & Commercial / Weighting: 6

Price / Weighting:  15

II.2.6) Estimated value

Value excluding VAT: 420 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120

This contract is subject to renewal: Yes

Description of renewals:

Annual renewals up to a further five years

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.5) Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 20/06/2022

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 29/06/2022

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 9 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=121361.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(WA Ref:121361)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

17/05/2022

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
1013 Conwy and Denbighshire

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
17 May 2022
Deadline date:
20 June 2022 00:00
Notice type:
02 Contract Notice
Authority name:
North Wales Housing
Publication date:
29 June 2022
Deadline date:
25 July 2022 00:00
Notice type:
Stage 2
Authority name:
North Wales Housing

About the buyer

Main contact:
neville.brown@itica.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

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xlsx
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xlsx
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docx866.44 KB
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docx80.31 KB
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Replaced documents

There are no previous versions of these documents.


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