Modification notice

Modification of a contract/concession during its term

Section I: Contracting entity

I.1) Name and addresses

Section II: Object

II.1) Scope of the procurement

II.2) Description

Section IV: Procedure

IV.2) Administrative information

Section V: Award of contract/concession

Lot No: 5

Contract No: 20441 - Shaw Trust

Title: Intensive Personalised Employment Support — CPA5 Home Counties

V.2 Award of contract/concession

V.2.1) Date of conclusion of the contract/concession

06/11/2019

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor/concessionaire

V.2.4) Information on value of the contract/lot/concession (excluding VAT)

Total value of the contract/lot: /concession: 2 548 223.00  GBP

Section VI: Complementary information

VI.3) Additional information

Suppliers instructions:

How to express interest in this tender.

1) Register on the eSourcing portal (this is only required once):

— https://dwp.bravosolution.co.uk and click the link to register;

— accept the terms and conditions and click ‘continue’;

— enter your correct business and user details;

— note your chosen username and click ‘Save’.

You will receive an email with your password (keep this secure).

2) Express an interest in the tender:

— login to the portal with the username/password;

— click the ‘PQQs/ITTs Open To All Suppliers’ link (These are pre-qualification questionnaires or Invitations to Tender open to any registered supplier);

— click on the relevant exercise to access the content;

— click the ‘Express Interest’ button at the top of the page;

— this will move the PQQ/ITT into your ‘My PQQs/My ITTs’ page (A secure area reserved for your projects only);

— you can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ITT Details’ box.

3) Responding to the tender:

— click ‘My Response’ under ‘PQQ/ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining);

— you can now use the ‘Messages’ function to communicate with the buyer and seek any clarification;

— note the deadline for completion.

Follow the onscreen instructions to complete the PQQ/ITT — there may be a mixture of online and offline actions to complete (detailed online help available). To submit your reply use the ‘Submit Response’ button (top of the page).

For further assistance please consult the online help, or the eTendering help desk.

DWP expressly reserves the rights:

(i) to use a reverse auction;

(ii) to cancel this procurement at any stage;

(iii) to not award any contract as a result of the procurement process commenced by publication of this notice;

(iv) and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

VI.4) Procedures for review

VI.5) Date of dispatch of this notice

27/10/2020

Section VII: Modifications to the contract/concession

VII.1) Description of the procurement after the modifications

VII.1.1) Main CPV code

79611000

VII.1.2) Additional CPV code(s)

VII.1.3) Place of performance

NUTS code:

UK

VII.1.4) Description of the procurement

IPES is a new voluntary provision covering England and Wales for people with disabilities and complex barriers to work who are referred to as ‘harder to help’. They would be considered by Jobcentre work coaches to be more than 12 months from the labour market without intensive support. The intensive support could not be met by either the existing options available in the Jobcentre or from other DWP contracted provision.

IPES focuses on supporting the harder to help group into employment by delivering support tailored to an individual’s needs, focused on overcoming barriers, identifying and achieving employment aspirations and providing consistent contact and intensive support throughout the participant journey. It will consist of three main areas.

— Introduction — the achievement of successful outcomes depends on building and maintaining quality relationships between the participant and a dedicated, consistent Key Worker. The focus in the introduction period should be on forging successful relationships, getting to know the Participant and building trust.

— Support into employment — the focus will be on preparing participants for work which may include preparation for other provision and support. This includes explaining the potential impact on the participant’s benefit payments and sourcing prospective employers to identify appropriate employment opportunities. As the relationship builds between participant and key worker, they will focus on further steps such as partnership working with appropriate specialist services and identifying and establishing a wider support network, prioritising and addressing key needs to support participants to overcome their barriers to work.

— Sustained In-Work Support (IWS) — providing a service to both the participant and the employer, investing in the sustained development and up-skilling of the employer and their staff with the aim of transitioning the ongoing IWS responsibility to the employer once provision has ended, maximising the use of existing support, particularly Access to Work (AtW).

VII.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months: 48

VII.1.6) Information on value of the contract/lot/concession (excluding VAT)

Total value of the procurement: 2 548 223.00 GBP

The contract/concession has been awarded to a group of economic operators: No

VII.1.7) Name and address of the contractor/concessionaire

VII.2) Information about modifications

VII.2.1) Description of the modifications

On 9 April 2020 the interim payment arrangement was agreed and implemented quickly to make appropriate payments to providers to calm the reaction in the market and provide a degree of confidence to maintain services. This was in line with Cabinet Office PPN 02/20 and provided cash-flow until June 2020. This delivered the objective in the very short term.

On 1 July 2020 the next stage of the strategy was implemented and suspended the Payment By Results model, replacing it with a new Cost+ model until the situation changes. This replaces the interim payment arrangement.

Acknowledging the uncertain environment; the new model will be subject to regular reviews, to assess the external conditions. The Department will reserve the right to revert to the original model, subject to notice, at any time. Whilst it may be appropriate to revert directly to the original arrangements, this will need careful consideration and assessment of the environment, not least the pipeline of participants to realise outcomes, the labour market conditions and the potential changes to citizen behaviour including restrictions.

VII.2.2) Reasons for modification

Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee

Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:

The outbreak and subsequent impact of the Covid-19 pandemic posed a threat to the viability of the contracted employment services market. Without intervention, the market would not be sustained to support wider society get back to work. The conventional Payment by Results (PBR) model does not generate sufficient income for providers to remain viable, or to maintain capacity and capability. Providers are also mainly reliant on referrals to provision by Jobcentre Plus and this activity was de-prioritised to focus on the national need to pay benefits. Some providers were already experiencing financial stress and many organisations in the supply chain are small third sector companies being impacted by the wider impact of Covid-19. The Labour Market and economy is suffering the consequences of the Covid-19 pandemic and existing delivery arrangements are not appropriate in the current restricted climate.

VII.2.3) Increase in price

Updated total contract value before the modifications (taking into account possible earlier contract modifications and price adaptions and, in the case of Directive 2014/23/EU, average inflation in the Member State concerned)

Value excluding VAT: 2 548 223.00 Currency: GBP

Total contract value after the modifications

Value excluding VAT: 2 548 223.00 Currency: GBP