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Contract Notice

National Cancer Patient Experience Survey 2025-2029

  • First published: 01 November 2024
  • Last modified: 01 November 2024
  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
ocds-h6vhtk-04b24d
Published by:
NHS England
Authority ID:
AA20005
Publication date:
01 November 2024
Deadline date:
28 November 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

National Cancer Patient Experience Survey 2025-2029

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

NHS England

7-8 Wellington Place

Leeds

LS1 4AP

UK

Contact person: Jacqueline Powell

E-mail: england.commercialqueries@nhs.net

NUTS: UK

Internet address(es)

Main address: https://www.england.nhs.uk/

Address of the buyer profile: https://www.england.nhs.uk/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://health-family.force.com/s/Welcome


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://health-family.force.com/s/Welcome


Tenders or requests to participate must be sent to the abovementioned address


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://health-family.force.com/s/Welcome


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

National Cancer Patient Experience Survey 2025-2029

Reference number: C283380

II.1.2) Main CPV code

79311000

 

II.1.3) Type of contract

Services

II.1.4) Short description

National Cancer Patient Experience Survey 2025-2029

II.1.5) Estimated total value

Value excluding VAT: 3 081 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

79311000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

Leeds

II.2.4) Description of the procurement

The 2025-29 contract will include survey design; data collection; receiving and managing responses, and producing outputs. The survey currently uses a ‘mixed mode’ methodology with questionnaires sent by post alongside information about how to complete the questionnaire online. NHS England are interested in updating the survey methodology to encourage online completion, maximise response rate and/or address non-response bias. Suppliers will be encouraged to suggest methodologies which achieve this.<br/><br/>The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 3 081 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 69

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 28/11/2024

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 01/03/2025

IV.2.7) Conditions for opening of tenders

Date: 28/11/2024

Local time: 13:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.4) Procedures for review

VI.4.1) Review body

High Court

The Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

29/10/2024

Coding

Commodity categories

ID Title Parent category
79311000 Survey services Market research services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
england.commercialqueries@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.