II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
Since 2019, MOPAC has commissioned the London Victim and Witness Service (LVWS) that provides support for victims and witnesses of crime. The current LVWS contract comes to an end on 30th September 2024.
The Police and Crime Plan 2022-25 strengthens the commitment made to improve support for victims with a focus on:
Improving the service and support that victims receive from the MPS, support services and the CJS, including in online interaction;
Victims receiving a better criminal justice response and outcome;
Reducing the number of repeat victims of domestic abuse, sexual violence and stalking.
MOPAC wants to work with providers to develop an Ecosystem of support services across London. The Ecosystem will champion trusted relationships and collaboration across services, whilst providing the necessary balance of specialist and by and for provision alongside robust and resilient pan-London services to effectively support victims from London's diverse communities.
The services will be expected to deliver an agreed set of outcomes and share knowledge, skills and capabilities to support its continuous development and efficiency.
MOPAC and partners within the Ecosystem will work closely with the Metropolitan Police Service on the development of a Victim Care Hub, to improve victims' experience of the Criminal Justice System (CJS).
To form this Ecosystem, MOPAC will be looking to commission the following four services through a series of separate tenders:
1/ Central referral mechanism and support service for adult victims
2/ Specialist service for victims of domestic abuse
3/ Specialist service for young victims
4/ Specialist restorative justice services
This notice is concerned with providing Central referral mechanism and support service for adult victims
At a minimum, this service will be expected to deliver the following:
Maintain referral mechanisms from the Police on behalf of the Ecosystem to ensure victims eligible for specialist support are passed to the correct services in a timely manner
Assessment the needs of adult victims of crime
Provide a range of practical and emotional support to adult victims of crime
Work with partners across the Ecosystem to develop innovative ways to deliver better outcomes
Maintenance of the LVWS website and service directory
Pre-trial information and support for all witnesses attending court, including defence witnesses
Stand up a response, in concert with relevant agencies, following any major crime incidents
Adapt to changing requirements including need and demand for services and changes to the CJS.
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2024
End:
31/03/2028
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
MOPAC are following the light touch procedure (set out in Section 7 of the PCR 2015) and using a process which broadly follows the Competitive Procedure with Negotiation.
Any communications should be directed to Amanda Fearing, Senior Procurement Manager.