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Contract Award Notice

Security Operations Centre

  • First published: 10 September 2024
  • Last modified: 10 September 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0498b7
Published by:
Essex County Council
Authority ID:
AA20967
Publication date:
10 September 2024
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Essex County Council's Technology Services department operates a hybrid security operations centre (SOC) model, in which an internal team is complimented by an external supplier providing a 24/7 service.

This contract is to procure a service that will provide 24 hours a day, 7 days a week, 365 days a year monitoring and alerting service on the Council's systems designed to rapidly detect and alert the Council to cyber threats.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Essex County Council

COUNTY HALL

CHELMSFORD

CM11QH

UK

Contact person: Georgia Agius

E-mail: georgia.agius@essex.gov.uk

NUTS: UKH36

Internet address(es)

Main address: https://www.essex.gov.uk/

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Security Operations Centre

Reference number: CO0521

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Essex County Council's Technology Services department operates a hybrid security operations centre (SOC) model, in which an internal team is complimented by an external supplier providing a 24/7 service.

This contract is to procure a service that will provide 24 hours a day, 7 days a week, 365 days a year monitoring and alerting service on the Council's systems designed to rapidly detect and alert the Council to cyber threats.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 205 031.06  GBP

II.2) Description

II.2.2) Additional CPV code(s)

72000000

II.2.3) Place of performance

NUTS code:

UKH3

II.2.4) Description of the procurement

This service will provide a 24/7/365 SOC service capable of detecting and alerting ECC to any potential cyber security incidents.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

Direct award via a waiver to the incumbent provider for one year only. It is not possible for another contractor to be procured for this one year period because it requires bespoke code to be written for the Council. Also, the current monitoring system is owned by Phoenix Software Ltd and was purpose built to the Council's requirements. Another organisation cannot provide the commissioned service given the code owned by the incumbent provider would not be transferrable. Failure to maintain this system, exposes the Council to a far greater risk of undetected cyber-attack.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

Title: Security Operations Centre

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/08/2024

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Phoenix Software Limited

2548628

Bytes House

Surrey

KT22 7TW

UK

NUTS: UKJ26

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 205 031.06  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Essex County Council

Chelmsford

UK

VI.5) Date of dispatch of this notice

06/09/2024

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
georgia.agius@essex.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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