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Contract Notice

STAR survey tender for all tenants in FCC area 2024

  • First published: 08 April 2024
  • Last modified: 08 April 2024

Contents

Summary

OCID:
ocds-kuma6s-140522
Published by:
Flintshire County Council
Authority ID:
AA0419
Publication date:
08 April 2024
Deadline date:
29 April 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Flintshire CC STAR Survey 2024 As part of the overall requirements of the Welsh Housing Quality Standard (SATC), all Social Landlords must conduct a 'regular' Tenant and Resident Survey (STAR) for residents. The STAR survey is a nationally recognized survey of satisfaction with a standard; it collects standard data, and this data is used by the Welsh Government to compare providers with each other. The STAR survey was last commissioned by Flintshire in 2021, but the requirement is that the survey be carried out every 5 years, at least

Full notice text

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Flintshire County Council

County Hall, Mold,

Flintshire

CH7 6NA

UK

Procurement

+44 1352701814


https://www.flintshire.gov.uk
https://supplierlive.proactisp2p.com/Account/Login
https://supplierlive.proactisp2p.com/Account/Login

1.2

Address from which documentation may be obtained


Flintshire County Council

County Hall, Mold,

Flintshire

CH7 6NA

UK


+44 1352701814


https://supplierlive.proactisp2p.com/Account/Login

1.3

Completed documents must be returned to:


Flintshire County Council

County Hall, Mold,

Flintshire

CH7 6NA

UK


+44 1352701814


https://supplierlive.proactisp2p.com/Account/Login

2 Contract Details

2.1

Title

STAR survey tender for all tenants in FCC area 2024

2.2

Description of the goods or services required

Flintshire CC STAR Survey 2024

As part of the overall requirements of the Welsh Housing Quality Standard (SATC), all Social Landlords must conduct a 'regular' Tenant and Resident Survey (STAR) for residents. The STAR survey is a nationally recognized survey of satisfaction with a standard; it collects standard data, and this data is used by the Welsh Government to compare providers with each other.

The STAR survey was last commissioned by Flintshire in 2021, but the requirement is that the survey be carried out every 5 years, at least

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=140522.

2.3

Notice Coding and Classification

79311000 Survey services
1023 Flintshire and Wrexham

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders
    29-04-2024  Time  12:00

Estimated award date
 03-06-2024

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN  CY 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Instructions

1. Log in to PROACTIS at https://supplierlive.proactisp2p.com

2. If you are already registered on the Proactis portal please Login and start at Step 14 of these instructions if not go to STEP 3

3. Click the “Sign Up” button at the bottom of the window

4. Enter your correct Organisation Name, address and Primary Contact Details. You will need to create the Organisation ID and User Name. If you have a generic email address for your organisation e.g. tenders@xxx.co.uk then please use this as the primary contact email address.

5. Please make a note of the Organisation ID and User Name, then click “Register”

6. You will receive an email asking you to “Click here to activate your account”. This takes you to Enter Organisation Details.

7. Please enter the information requested, click the “>” on the screen and follow the instructions ensuring that you enter all applicable details.

8. In the Classification screen please ensure that you select the Product Classification Codes (CPV Codes) that appear in the tender notice. Please ensure that the selected codes are relevant to your business to ensure that you get notification of opportunities that are of interest.

9. In the Buyers screen please select Denbighshire County Council (you may register with other organisations if you wish)

10. In the Primary Contact Details screen please ensure that all information is complete. (Please see note 4 above)

11. Accept the Terms and Conditions and then click “>”. This takes you to the Welcome window.

12. In the Finish screen please enter a new password and note all your Login details for future reference.

13. Now click “Complete Registration” and you will enter the Supplier Network page.

14. On the centre of the screen click “Opportunities”. This will take you to the list of current opportunities available to you.

15. Click the “>” that relates to this notice, this will take you into the PQQ or Tender Request and click “Register Interest”. Note there may be several opportunities that appear on this screen, please

ensure that you select the correct one.

16. In the “Your Opportunities” screen please note the closing time and date for completion of the relevant project. Please review the “Items” tab (Tender stage only) and the Documents tab (PQQ and Tender stages) as there will be information relating to the project held here. The Documents are

accessed by clicking the down arrow underneath the General tab. Please ensure that you download all documents to your PC as you will be required to complete and upload some of them as part of your submission. There are instructions on how to complete your submission in the Guidance for Bidders document.

17. You can now either create your response”, or “Decline” this opportunity.

(WA Ref:140522)

5.2

Additional Documentation

5.3

Publication date of this notice

 08-04-2024

Coding

Commodity categories

ID Title Parent category
79311000 Survey services Market research services

Delivery locations

ID Description
1023 Flintshire and Wrexham

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
20 November 2024
Notice type:
Contract Award Notice
Authority name:
Flintshire County Council
Publication date:
08 April 2024
Deadline date:
29 April 2024 00:00
Notice type:
Contract Notice
Authority name:
Flintshire County Council
Publication date:
15 November 2024
Notice type:
Contract Award Notice
Authority name:
Flintshire County Council

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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Rydym yn croesawu galwadau'n Gymraeg.

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