Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

Psychometric Assessments

  • First published: 03 August 2022
  • Last modified: 03 August 2022

Contents

Summary

OCID:
ocds-kuma6s-123659
Published by:
Careers Wales
Authority ID:
AA0504
Publication date:
03 August 2022
Deadline date:
15 August 2022
Notice type:
Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Careers Wales play an important role in helping individuals across Wales make well informed decisions about courses, qualifications, training and ultimately job opportunities relevant to them. This plays an important part in employers having access to well prepared, motivated, and appropriately qualified individuals in the labour market. As an organisation we deliver our services in pursuit of the following high-level outcomes: • Improved efficiency of labour markets by reducing skills mismatches • Increased participation and attainment in education and training, reducing the number of people who are Not in Education, Training or Employment (NEET) • Increased accessibility and simplicity of all age employability support and referral to appropriate provision, reducing youth and adult unemployment and economic inactivity • Maximise the efficiency of post compulsory education by supporting well considered decisions regarding learning options and pathways, thereby reducing churn and minimising incidence of failure to complete courses • Promoting greater parity of esteem between academic and vocational pathways As part of our Welsh Government remit, we are requested to provide a range of online services to meet our customers career needs. This includes a wide variety of content and many applications that support self-awareness, decision making, opportunity awareness, career management and career review. To add to our range of online services we are looking to work in partnership with a supplier to offer online psychometric assessments to match customers aptitudes, skills and personality to jobs, broadening their horizons on the types of jobs they may be suited to. The assessment would be administered as part of the Careers information, advice and guidance assessment process for Working Wales customers aged 16 years and over. The service would be made available to selected Working Wales customers following the assessment process, as opposed to being freely available on a self-service basis. We are looking to tender with an organisation who can provide us with the service outlined herein for a 6 month to-3-year period with the possibility of an additional year and an estimated contract value of £0 - £100,000. The contract start date will be September 2022. Billing would be expected on a periodic monthly or quarterly basis, based on the level of service consumed in that period which will vary.

Full notice text

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Careers Wales

Unit 4 Churchill house, 17 Churchill Way,

CARDIFF

CF10 2HH

UK

Mr Paul Powell

+44 3001323833


http://www.careerswales.gov.wales
www.sell2wales.gov.wales
www.sell2wales.gov.wales

1.2

Address from which documentation may be obtained


Careers Wales

Unit 4 Churchill house, 17 Churchill Way,

CARDIFF

CF10 2HH

UK

Mr Paul Powell

+44 3001323833


http://www.careerswales.gov.wales

1.3

Completed documents must be returned to:


Careers Wales

Unit 4 Churchill house, 17 Churchill Way,

CARDIFF

CF10 2HH

UK

Mr Paul Powell

+44 3001323833


http://www.careerswales.gov.wales

2 Contract Details

2.1

Title

Psychometric Assessments

2.2

Description of the goods or services required

Careers Wales play an important role in helping individuals across Wales make well informed decisions about courses, qualifications, training and ultimately job opportunities relevant to them. This plays an important part in employers having access to well prepared, motivated, and appropriately qualified individuals in the labour market.

As an organisation we deliver our services in pursuit of the following high-level outcomes:

• Improved efficiency of labour markets by reducing skills mismatches

• Increased participation and attainment in education and training, reducing the number of people who are Not in Education, Training or Employment (NEET)

• Increased accessibility and simplicity of all age employability support and referral to appropriate provision, reducing youth and adult unemployment and economic inactivity

• Maximise the efficiency of post compulsory education by supporting well considered decisions regarding learning options and pathways, thereby reducing churn and minimising incidence of failure to complete courses

• Promoting greater parity of esteem between academic and vocational pathways

As part of our Welsh Government remit, we are requested to provide a range of online services to meet our customers career needs. This includes a wide variety of content and many applications that support self-awareness, decision making, opportunity awareness, career management and career review.

To add to our range of online services we are looking to work in partnership with a supplier to offer online psychometric assessments to match customers aptitudes, skills and personality to jobs, broadening their horizons on the types of jobs they may be suited to.

The assessment would be administered as part of the Careers information, advice and guidance assessment process for Working Wales customers aged 16 years and over. The service would be made available to selected Working Wales customers following the assessment process, as opposed to being freely available on a self-service basis.

We are looking to tender with an organisation who can provide us with the service outlined herein for a 6 month to-3-year period with the possibility of an additional year and an estimated contract value of £0 - £100,000.

The contract start date will be September 2022.

Billing would be expected on a periodic monthly or quarterly basis, based on the level of service consumed in that period which will vary.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=123659.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

73000000 Research and development services and related consultancy services
80000000 Education and training services
100 UK - All
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Total quantity or scope of tender

Careers Wales aims to procure psychometric assessments to be made available as part of the CW online provision of services for Working Wales customers and will meet the following requirements.

3.1. Functionality

Ref No. Requirement

1 The assessment tool must provide an online process for the customer to work through, so they reflect on their interests, aptitudes, skills, personality, learning styles and work preferences

2 The tool should provide a robust mapping process that presents findings back to the customer based on the completed assessment on their interests, skills, personality type, work preferences and aptitudes e.g., verbal, numerical, abstract and spatial reasoning and mechanical ability

3 The tool should provide a robust mapping process that presents findings back to the customer based on the completed assessment, with links to potential occupations and courses helping the user think more widely about their career ideas, countering gender stereotyping and promoting non-traditional occupations

4 A copy of the resulting report should be made available to the customer online and available to download and save as a document

5 A copy of the resulting report should be in a version that can be shared digitally by the customer with Careers Wales staff to attach to the customer record on internal systems

6 The solution should two levels of assessment, to suit customer needs and contexts:

- a light touch, shorter, less time-consuming assessment

- a comprehensive assessment, providing more detailed insights

7 The customer should be able to save their data at any time/stage, exit the site and return to continue at any time/stage

8 The assessment tool must be mobile responsive and meet accessibility standards as laid out on the gov.uk website: https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps

9 The solution should be complete at the point of tendering (as opposed to a product which is developed on behalf of Careers Wales) but must be able to meet the requirements as specified

3.2. Training

Ref No. Requirement

10 Comprehensive training and resources should be made available to Careers Wales advisors, administrators, and management staff to enable them to understand the benefits of the assessment process to customers

We predict approximately 150 CW staff across Wales will require training. Training must be facilitated online and developed in consultation with Careers Wales.

11 Training should include, but not be limited to:

• An opportunity for Careers Wales staff to undertake their own assessments to fully understand the process and benefits to customers

• Support to identify which customers would benefit the most from the psychometric assessment process

• Guidance to enable staff to:

o Identify which level of assessment is most appropriate to individual customer needs

o Provide the customer with access to a test (e.g., by providing a web link, access code, etc.)

o Support customers in the completion of assessments, should assistance be required

o Access, save and interpret results of the assessment

o Access and analyse management information (e.g., utilisation statistics, completion rates, etc.)

• Introduction to training materials and resources

• Other training as required

3.3. Technical

Ref No. Requirement

12 The ability to customise the user interface in English and Welsh as required with Careers Wales branding, Working Wales branding and links to relevant information and resources, etc.

13 The ability to export and transfer data from the chosen solution to Careers Wales IT Systems (via API, batch overnight process, etc.)

14 Assurance that any data captured by the supplier should be processed and stored in the UK in compliance with GDPR regulations and not shared outside the European Economic Area (EEA)

3.4. Company Experience

Ref No. Requirement

15 Careers Wales is looking to partner with an organisation that can demonstrate a proven track record by providing 3 partnership case studies as the lead supplier of online psychometric assessments

3.5. Quality Assurance

Ref No. Requirement

16 Careers Wales is looking to partner with an organisation that can demonstrate high quality services recognised as best practise via relevant accreditations and quality marks, for example The matrix Standard The matrix Standard | Business Accreditation Standard.

3.6. Environment

Ref No. Requirement

17 Careers Wales Embrace Sustainable Development principles in all aspects of procurement to ensure that environmental, social and economic factors are considered. The supplier should demonstrate a commitment to aligning with Careers Wales Environmental Policy and demonstrate their own organisational commitment to sustainability.

3 Conditions for Participation

3.1

Minimum standards and qualification required

4. Tender bid and scoring criteria

4.1. Requirement Categories and Evaluation Criteria

Any organisation wanting to bid against this tender must supply the following detail for evaluation:

No Category Evaluation Criteria %

1 Price – Set Up Please provide the following as part of your submission:

• Mobilisation costs, including set up and customisation

• A full breakdown of the training costs

• Annual maintenance and support costs 15%

2 Price - Assessments Please provide the following as part of your submission:

• Cost per 1 x ‘light touch’ assessment, including the resulting report

• Cost per 1 x ‘full’ comprehensive assessment, including the resulting report

15%

3 Functionality Please describe how your proposal meets the functional requirements stated within this specification

30%

4 Technical

Please describe how your proposal meets the functional requirements stated within this specification

20%

5 Training Please describe how your proposal meets the functional requirements stated within this specification

5%

6 Company Experience Please specify the following indicators of experience:

• Provision of 3 partner case studies of relevant sector 5%

7 Quality Assurance Please provide evidence to demonstrate compliance with the quality requirements stated within this specification

5%

8 Environment

Please describe how your proposal meets the environmental requirements stated within this specification.

5%

4.2. Scoring methodology

The contract will be awarded based on the following scoring methodology:

Score Scoring Guide Description

4 Very Good or Fully Compliant Submission which meets all requirements and is fully explained in comprehensive detail – between 90 to 100% of the marks available

3 Good or Fully Compliant Submission which meets all the requirements and is explained in reasonable detail between 70% and 89% of the marks available

2 Satisfactory or Compliant Submission which meets the essential requirements and is explained in adequate detail 50% to 69% of the marks available

1 Weak or Partially Compliant (Minor issues) Submission where some areas fall short of requirements and is poorly explained 30% to 49% of the marks available

0 Unacceptable or Non-Compliant (Major issues) Submission which fails to meet requirements and is not explained 10% to 29% of the marks available

Each section will be scored as per the scoring guide above (4.2), with the weightings (4.1) being applied by category. The tender will be awarded to the company achieving the highest score out of 100%.

4.3. Price Methodology

The lowest total price submitted will be awarded a score of 30 for price alone, with tenderers thereafter being allocated a relative score which will be 10 marks less the percentage difference from the lowest price.

Generic example: lowest total price is £10,000 per year the next lowest is £15,000 per year. The lowest price would score 30 marks the second lowest price would score 30 – (100/400* 30) = 7.5 = score of 22.5.

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders
    15-08-2022  Time  12:00

Estimated award date
 26-08-2022

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN  CY 

4.6

Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

5 Other Information

5.1

Additional Information

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government which was formed on 1 April 2013. Trading as Gyrfa Cymru Careers Wales, we are contracted to provide all age, independent and impartial careers information and advice and guidance service for Wales.

We deliver a remit set by the Minister for Economy and support the Welsh Government’s strategic objectives as identified in the Programme for Government and related Welsh Government policies such as the Stronger, Fairer, Greener Wales - Economy and Skills Plan.

Described as “world class” (Prof Tony Watts OBE) our services encourage the development of aspirations and equip people with the skills they need to manage their career. We help people understand the changing jobs market and to acquire new skills to take full advantage of the opportunities open to them. We provide access to high quality information and online resources to enable people to make informed and confident decisions. Our work helps to develop the nation’s skills base and to support the effectiveness of expenditure on education and training, thereby contributing to the economic and social well-being of Wales.

Our vision is to create brighter futures for the people of Wales.

More information about Careers Wales can be obtained on the about us section on careerswales.gov.wales

1.2. Working Wales

In 2019, Welsh Government launched Working Wales, delivered by Careers Wales. Working Wales is a comprehensive and impartial employability advice and guidance service for young people and adults based on the needs and circumstances of the individual, to identify and overcome barriers to progressing towards employment.

Working Wales provides support to:

- customers who have left compulsory education

- customers needing support to enter employment, or move on to full-time employment

- customers needing support to review their career

- unemployed and economically inactive people

Working Wales operates a professional careers information, advice and guidance, needs based assessment and referral to appropriate support through a variety of channels that respond to customer requirements.

More information about Careers Wales and Working Wales can be obtained on the about us section on careerswales.gov.wales

(WA Ref:123659)

5.2

Additional Documentation

CW Supplier Questionnaire - Psychometric Assessments (002)

5.3

Publication date of this notice

 03-08-2022

Coding

Commodity categories

ID Title Parent category
80000000 Education and training services Education
73000000 Research and development services and related consultancy services Research and Development

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
100 UK - All
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
04 May 2023
Notice type:
Contract Award Notice
Authority name:
Careers Wales
Publication date:
03 August 2022
Deadline date:
15 August 2022 00:00
Notice type:
Contract Notice
Authority name:
Careers Wales

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx48.58 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.