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Summary

OCID:: ocds-kuma6s-094398
Published by:: North Wales Housing
Authority ID:: AA0905
Publication date:: 29 July 2019
Deadline date:: 13 August 2019
Notice type:: Contract Notice
Has documents:: Yes
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

Customer Services Training tailored to Social Housing Sector

Full notice text

CONTRACT NOTICE – NATIONAL

Notice Type: SUPPLIES

1 Authority Details

1.1 Authority Name and Address

Official Name: North Wales Housing
Postal Address: Plas Blodwel, Broad Street,
Town: Llandudno Junction	Postal Code: LL31 9HL	Country: UK
For the attention of: Jayne Owen	Telephone: +44 1492572727
E-Mail: tender@nwha.org.uk	Fax: +44 1492572202
Internet Address (URL): www.nwha.org.uk/index.php?id=4

1.2 Address from which documentation may be obtained

Official Name: North Wales Housing
Postal Address: Plas Blodwel, Broad Street,
Town: Llandudno Junction	Postal Code: LL31 9HL	Country: UK
For the attention of:	Telephone: +44 1492572727
E-Mail: tender@nwha.org.uk	Fax: +44 1492572202
Internet Address (URL): www.nwha.org.uk/index.php?id=4

1.3 Completed documents must be returned to:

Official Name: North Wales Housing
Postal Address: Plas Blodwel, Broad Street,
Town: Llandudno Junction	Postal Code: LL31 9HL	Country: UK
For the attention of:	Telephone: +44 1492572727
E-Mail: tender@nwha.org.uk	Fax: +44 1492572202
Internet Address (URL): www.nwha.org.uk/index.php?id=4

2 Contract Details

2.1 Title

Customer Services Training - Social Housing

2.2 Description of the goods or services required

Customer Services Training tailored to Social Housing Sector

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=94398.

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	80511000		Staff training services

b) Delivery Location/Area

	Code		Location
	1012		Gwynedd
	1013		Conwy and Denbighshire

2.4 Total quantity or scope of tender

On site training for c. 160 staff, with 'class' sizes of no more than 20

3 Conditions for Participation

3.1 Minimum standards and qualification required

Must have track record of delivering excellent customer service training within the social housing sector

4 Administrative Information

4.1 Type of Procedure

Single stage

4.2 Reference number attributed to the notice by the contracting authority

01-2019 CST

4.3 Time Limits

Time-limit for receipt of completed tenders
13-08-2019 Time 12:00

Estimated award date
16-08-2019

4.5 Language or languages in which tenders or requests to participate can be drawn up

4.6 Tender Submission Postbox

5 Other Information

5.1 Additional Information

(WA Ref:94398)

5.2 Additional Documentation

The following additional documents relating to this notice are available from the site:

NWH Invitation toTender for Customer Services training 01-2019 CST

NWH Invitation toTender for Customer Services Training 01-2019 CST Schedules

5.3 Publication date of this notice

29-07-2019

SF 51a

Coding

Commodity categories

ID	Title	Parent category
80511000	Staff training services	Specialist training services

Delivery locations

ID	Description
1013	Conwy and Denbighshire
1012	Gwynedd

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

Document family

Notice details
OCT311440: Customer Services Training - Social Housing Publication date: 08 October 2019 Notice type: Contract Award Notice Authority name: North Wales Housing
JUL303428: Customer Services Training - Social Housing Publication date: 29 July 2019 Deadline date: 13 August 2019 00:00 Notice type: Contract Notice Authority name: North Wales Housing

About the buyer

Main contact:: tender@nwha.org.uk
Admin contact:: tender@nwha.org.uk
Technical contact:: N/a
Other contact:: tender@nwha.org.uk

Further information

Date	Details
No further information has been uploaded.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx

NWH Invitation toTender for Customer Services Training 01-2019 CST Schedules.docx

docx52.80 KB

This file may not be accessible.

docx

NWH Invitation toTender for Customer Services training 01-2019 CST.docx

docx106.04 KB

This file may not be accessible.

Replaced documents

There are no previous versions of these documents.

Customer Services Training - Social Housing

Contents

Summary

Abstract

Full notice text

CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

2.2

Description of the goods or services required

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

4.2

Reference number attributed to the notice by the contracting authority

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox