Summary
- OCID:
- ocds-kuma6s-117849
- Published by:
- Life Sciences Hub Wales Ltd
- Authority ID:
- AA35378
- Publication date:
- 14 March 2022
- Deadline date:
- -
- Notice type:
- Contract Award Notice
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
Life Sciences Hub Wales seeks to procure a cloud-based Customer Relationship Management (CRM) system to enable and support the achievement of its current and future strategic aims and operational requirements.
The intention is to procure and implement a fit-for-purpose CRM that is able to facilitate the current types and level of processing whilst providing demonstrable efficiency, immediate added-value and future benefit via additional features, functionality and capabilities.
The sourcing and implementation of a fit-for-purpose CRM is considered advantageous for Life Sciences Hub Wales to enable the availability of functionality and enhancements sought by internal users, whilst also streamlining processes and improving internal collaboration, communication, usability, and efficiency.
Life Sciences Hub Wales requires that its CRM system if procured, is a scalable solution that meets the organisations current requirements but that is also able to develop to suit future requirements determined by organisational growth, changing business needs and emerging innovation.
Further details with regards to the requirement are provided in the Invitation to Tender document.
Full notice text
CONTRACT AWARD NOTICE – NATIONAL
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| SERVICES |
1 Authority Details
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1.1
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Authority Name and Address
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|
Life Sciences Hub Wales |
Operations / Procurement, 3 Assembly Square, Cardiff, |
Cardiff |
CF10 4PL |
UK |
Adam James-Price |
+44 2920467030 |
adam.james-price@lshubwales.com |
|
| http://www.lifescienceshubwales.com |
|
2 Contract Details
|
2.1
|
Title
Cloud-Based Customer Relationship Management (CRM) Solution
|
2.2
|
Description of the contract
Life Sciences Hub Wales seeks to procure a cloud-based Customer Relationship Management (CRM) system to enable and support the achievement of its current and future strategic aims and operational requirements.
The intention is to procure and implement a fit-for-purpose CRM that is able to facilitate the current types and level of processing whilst providing demonstrable efficiency, immediate added-value and future benefit via additional features, functionality and capabilities.
The sourcing and implementation of a fit-for-purpose CRM is considered advantageous for Life Sciences Hub Wales to enable the availability of functionality and enhancements sought by internal users, whilst also streamlining processes and improving internal collaboration, communication, usability, and efficiency.
Life Sciences Hub Wales requires that its CRM system if procured, is a scalable solution that meets the organisations current requirements but that is also able to develop to suit future requirements determined by organisational growth, changing business needs and emerging innovation.
Further details with regards to the requirement are provided in the Invitation to Tender document.
|
2.3
|
Notice Coding and Classification
|
|
|
|
|
48445000 |
|
Customer Relation Management software package |
|
48480000 |
|
Sales, marketing and business intelligence software package |
|
48481000 |
|
Sales or marketing software package |
|
48482000 |
|
Business intelligence software package |
|
72212445 |
|
Customer Relation Management software development services |
|
|
|
|
|
1022 |
|
Cardiff and Vale of Glamorgan |
|
2.4
|
Estimated Total Value |
3 Procedure
|
3.1
|
Type of ProcedureSingle stage |
4 Award of Contract
|
4.1
|
Successful Bidders
|
4.1.1
|
Name and Address of successful supplier, contractor or service provider
Simply Crm Aps |
Gl. Kongevej 1, |
Copenhagen V |
1610 |
DK |
|
|
|
|
| www.simply-crm.com |
|
5 Other Information
|
5.1
|
Reference number attributed to the notice by the contracting authority
LSHW/001/2022
|
5.2
|
Date of Contract Award 11-03-2022 |
5.3
|
Number of tenders received
4
|
5.4
|
Other Information
(WA Ref:119557)
|
5.5
|
Additional DocumentationN/a |
5.6
|
Publication date of this notice: 14-03-2022 |
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 48482000 |
Business intelligence software package |
Sales, marketing and business intelligence software package |
| 72212445 |
Customer Relation Management software development services |
Programming services of application software |
| 48445000 |
Customer Relation Management software package |
Financial analysis and accounting software package |
| 48481000 |
Sales or marketing software package |
Sales, marketing and business intelligence software package |
| 48480000 |
Sales, marketing and business intelligence software package |
Business transaction and personal business software package |
Delivery locations
| ID |
Description
|
| 1022 |
Cardiff and Vale of Glamorgan |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
Document family
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Notice details
|
- Publication date:
- 21 January 2022
- Deadline date:
- 14 February 2022 00:00
- Notice type:
- Contract Notice
- Authority name:
- Life Sciences Hub Wales Ltd
|
- Publication date:
- 14 March 2022
- Notice type:
- Contract Award Notice
- Authority name:
- Life Sciences Hub Wales Ltd
|
Further information
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Date
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Details
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No further information has been uploaded.
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