Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Bron Afon Community Housing Ltd
Ty Bron Afon, William Brown Close, Llantarnam Industrial Park
Cwmbran
NP44 3AB
UK
Contact person: Nick Abbott
Telephone: +44 1633620111
E-mail: procurement@bronafon.org.uk
NUTS: UKL16
Internet address(es)
Main address: http://www.bronafon.org.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0811
I.1) Name and addresses
Tai Calon Community Housing Ltd
Solis One, The Rising Sun Industrial Estate,
Blaina
NP13 3JW
UK
Telephone: +44 3003031717
E-mail: info@taicalon.org
NUTS: UKL16
Internet address(es)
Main address: www.taicalon.org
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA1000
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Out of Hours Call Handling & Alarm Monitoring
Reference number: 2018/BA1105/NA
II.1.2) Main CPV code
79512000
II.1.3) Type of contract
Services
II.1.4) Short description
The Contracting Authorities have requirements for an Out of Hours Call Handling and Alarm Monitoring Service.
The Contracting Authorities sought a suitably accredited, experienced and skilled organisation (‘Provider’) to provide out of hours call monitoring and handling services and alarm monitoring services.
The Provider will be expected to deliver all aspects of the service requirements for all of the Contracting Authorities that are party to this contract
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
475 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79512000
79711000
II.2.3) Place of performance
NUTS code:
UKL16
Main site or place of performance:
It is anticipated that services will be provided across multiple county borough areas as per the above mentioned NUTS codes.
II.2.4) Description of the procurement
The Contracting Authorities sought a suitably accredited, experienced and skilled organisation (‘Provider’) to provide out of hours call monitoring and handling services and alarm monitoring services.
The Provider will be expected to deliver all aspects of the service requirements for all of the Contracting Authorities that are party to this contract.
The Provider shall provide an inbound telephony service for their customers when the business is closed or when the “in hours” team are unavailable.
Bron Afon – Alarm Monitoring
The service includes the 24 / 7 monitoring of thirty-seven (37) fire alarms in communal areas of dwellings for the length of the contract.
Tai Calon – Alarm Monitoring
The service includes call monitoring services to our tenants within our sheltered schemes (222 units). In addition, we also have 220 dispersed piper alarms in the community. The units are Tunstall Lifeline Vi in the community and are connected to the main power supply and telephone line in a tenant’s home.
The service includes 24 / 7 monitoring of all alarms including fire & smoke detector alarms both in individual flats and the communal areas of the sheltered schemes for the length of the contract.
There are multi sensors in the hallway of each individual flat. The hardwired equipment provided by Tunstall not only links into fire alarm systems but also door entry. We would need the Provider to allow remote entry to the schemes and the main key safe operation.
In addition tenants with alarms have pendants which may be activated usually called a ‘person trigger’ we would expect the monitoring service to respond to such an activation.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 248-573818
Section V: Award of contract
Contract No: 2018/BA1105/NA
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/04/2019
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Delta Wellbeing
Unit 2, Heol Aur, Dafen Industrial Estate
Llanelli
SA14 8QN
UK
Telephone: +44 1554899488
NUTS: UKL14
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 475 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:92555)
VI.4) Procedures for review
VI.4.1) Review body
Bron Afon Community Housing Ltd
Ty Bron Afon, William Brown Close, Llantarnam Industrial Park
Cwmbran
NP44 3AB
UK
Telephone: +44 1633620111
E-mail: procurement@bronafon.org.uk
Internet address(es)
URL: http://www.bronafon.org.uk
VI.5) Date of dispatch of this notice
24/05/2019