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Summary

OCID:: ocds-kuma6s-145761
Published by:: Careers Wales
Authority ID:: AA0504
Publication date:: 20 November 2024
Deadline date:: -
Notice type:: Contract Award Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: No

Abstract

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government which was formed on 1 April 2013. Trading as Gyrfa Cymru Careers Wales, we provide all age, independent and impartial careers information, advice and guidance service for Wales. Careers Wales employs nearly 600 staff across a range of delivery and corporate functions and uses Microsoft Dynamics 365 Finance & Operations as the HR system to manage employee records and absence management. This HR system (known internally as Pobl) was delivered through a partner developer in 2021 on the previous Microsoft HR System and then migrated to Finance & Operations in August 2023. Unfortunately, the partner developer who built the original system went into administration in early 2023 towards the end of the project leaving some significant issues and gaps in deliverables and documentation. The HR data and Power BI Reports provided by them included data inaccuracies. A Unified Support contract was signed with Microsoft in June 2023 with the data issues in the HR System being one of the priorities. Our internal development team were supported by Microsoft to complete the system migration to Finance & Operations in August 2023 in an attempt to resolve the ongoing data issues however they unfortunately persisted following the migration. It was deemed that some key steps in the original implementation may have been missed or incomplete. A series of engagements were completed under Unified support to address these issues however some significant issues remain with the data from the system. The objective of this engagement is to: • basic review of the current system configuration, processes and data structures • create new managed environments for testing, development and production • migrate existing HR data into the new environments • evaluate data and reporting accuracy • provide a complete and accurate HR data set to be used for business reporting 1. Tenders for this work can be submitted in Welsh 2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English. 3. The closing dates for the Tender will be the same for those submitted in Welsh and English 4. The timetable for responding to the bids in Welsh will be the same as those submitted in English

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1 Authority Name and Address

Official Name: Careers Wales
Postal Address: Unit 4 Churchill House, 17 Churchill Way,
Town: CARDIFF	Postal Code: CF10 2HH	Country: UK
For the attention of: Mr Paul Powell	Telephone: +44 2920846578
E-Mail:	Fax:
Internet Address (URL): http://www.careerswales.gov.wales

2 Contract Details

2.1 Title

Careers Wales FIN OPS - HR System Rebuild Project: The supplier must be a Microsoft Partne

2.2 Description of the contract

Careers Wales employs nearly 600 staff across a range of delivery and corporate functions and uses Microsoft Dynamics 365 Finance & Operations as the HR system to manage employee records and absence management. This HR system (known internally as Pobl) was delivered through a partner developer in 2021 on the previous Microsoft HR System and then migrated to Finance & Operations in August 2023. Unfortunately, the partner developer who built the original system went into administration in early 2023 towards the end of the project leaving some significant issues and gaps in deliverables and documentation. The HR data and Power BI Reports provided by them included data inaccuracies.

A Unified Support contract was signed with Microsoft in June 2023 with the data issues in the HR System being one of the priorities. Our internal development team were supported by Microsoft to complete the system migration to Finance & Operations in August 2023 in an attempt to resolve the ongoing data issues however they unfortunately persisted following the migration. It was deemed that some key steps in the original implementation may have been missed or incomplete. A series of engagements were completed under Unified support to address these issues however some significant issues remain with the data from the system.

The objective of this engagement is to:

• basic review of the current system configuration, processes and data structures

• create new managed environments for testing, development and production

• migrate existing HR data into the new environments

• evaluate data and reporting accuracy

• provide a complete and accurate HR data set to be used for business reporting

1. Tenders for this work can be submitted in Welsh

2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.

3. The closing dates for the Tender will be the same for those submitted in Welsh and English

4. The timetable for responding to the bids in Welsh will be the same as those submitted in English

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	48000000		Software package and information systems
	72000000		IT services: consulting, software development, Internet and support

b) Delivery Location/Area

	Code		Location
	100		UK - All
	1000		WALES
	1010		West Wales and The Valleys
	1011		Isle of Anglesey
	1012		Gwynedd
	1013		Conwy and Denbighshire
	1014		South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
	1015		Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
	1016		Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
	1017		Bridgend and Neath Port Talbot
	1018		Swansea
	1020		East Wales
	1021		Monmouthshire and Newport
	1022		Cardiff and Vale of Glamorgan
	1023		Flintshire and Wrexham
	1024		Powys

2.4 Estimated Total Value

3 Procedure

3.1 Type of Procedure

Single stage

4 Award of Contract

4.1 Successful Bidders

4.1.1 Name and Address of successful supplier, contractor or service provider

Contract No:

Official Name: Blacklight Software
Postal Address: 4 South Park Way ,
Town: Wakefield	Postal Code: WF20XJ	Country: UK
For the attention of:	Telephone:
E-Mail:	Fax:
Internet Address (URL):

5 Other Information

5.1 Reference number attributed to the notice by the contracting authority

N/a

5.2 Date of Contract Award

20-11-2024

5.3 Number of tenders received

5.4 Other Information

(WA Ref:146205)

5.5 Additional Documentation

N/a

5.6 Publication date of this notice:

20-11-2024

SF 53

Coding

Commodity categories

ID	Title	Parent category
72000000	IT services: consulting, software development, Internet and support	Computer and Related Services
48000000	Software package and information systems	Computer and Related Services

Delivery locations

ID	Description
1017	Bridgend and Neath Port Talbot
1022	Cardiff and Vale of Glamorgan
1015	Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013	Conwy and Denbighshire
1020	East Wales
1023	Flintshire and Wrexham
1016	Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012	Gwynedd
1011	Isle of Anglesey
1021	Monmouthshire and Newport
1024	Powys
1014	South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018	Swansea
100	UK - All
1000	WALES
1010	West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

Document family

Notice details
NOV494301: Careers Wales FIN OPS - HR System Rebuild Project: The supplier must be a Microsoft Partne Publication date: 04 November 2024 Deadline date: 18 November 2024 00:00 Notice type: Contract Notice Authority name: Careers Wales
NOV494633: Careers Wales FIN OPS - HR System Rebuild Project: The supplier must be a Microsoft Partne Publication date: 20 November 2024 Notice type: Contract Award Notice Authority name: Careers Wales

About the buyer

Main contact:: N/a
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

Careers Wales FIN OPS - HR System Rebuild Project: The supplier must be a Microsoft Partne

Contents

Summary

Abstract

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

2 Contract Details

2.1

Title

2.2

Description of the contract

2.3

Notice Coding and Classification

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

5.2

Date of Contract Award

5.3

Number of tenders received

5.4

Other Information

5.5

Additional Documentation

5.6

Publication date of this notice: