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Contract Award Notice

Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) System

  • First published: 02 October 2024
  • Last modified: 02 October 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-143880
Published by:
Welsh Revenue Authority
Authority ID:
AA68585
Publication date:
02 October 2024
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

This contract is for development and customisation of the WRA’s Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) system to enhance our operational processes and customer engagement around unauthorised disposals.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Welsh Revenue Authority

Welsh Government, Rhydycar Business Park,

Merthyr Tydfil

CF48 1UZ

UK

Matthew Gregory

+44 03000254761


http://gov.wales/funding/fiscal-reform/welsh-revenue-authority

2 Contract Details

2.1

Title

Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) System

2.2

Description of the contract

This contract is for development and customisation of the WRA’s Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) system to enhance our operational processes and customer engagement around unauthorised disposals.

2.3

Notice Coding and Classification

72000000 IT services: consulting, software development, Internet and support
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Estimated Total Value

36225 GBP

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Stable Resources Ltd

1 Talbot Street,

Pontcanna

CF119BW

UK




5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

WRA004 2024 25

5.2

Date of Contract Award

 02-10-2024

5.3

Number of tenders received

4

5.4

Other Information

(WA Ref:144972)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 02-10-2024

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
16 August 2024
Deadline date:
03 September 2024 00:00
Notice type:
Contract Notice
Authority name:
Welsh Revenue Authority
Publication date:
02 October 2024
Notice type:
Contract Award Notice
Authority name:
Welsh Revenue Authority

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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