CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

LMS Learning Management System

2.2

Description of the goods or services required

Careers Wales is a public sector organisation with over 600 staff located across 40 offices and centres throughout Wales providing impartial and bilingual careers information, advice, and guidance services to people of all ages in Wales.

Careers Wales recognises the importance of learning and development for its employees and is committed to providing a range of learning opportunities and resources to support their professional growth and performance. Careers Wales currently uses a Learning Management System (LMS), which hosts and delivers eLearning courses, webinars, and other learning activities for its staff. However, the current LMS is outdated, inflexible, and not integrated with other systems and platforms used by Careers Wales, such as Office 365, Dynamics, and Azure Active Directory. Therefore, Careers Wales is seeking to procure and implement a new LMS that is more modern, user-friendly, and integrated, and that meets the organisation's learning and development needs. The new LMS should also support multilingual functionality, allowing users to access the system and the learning content in both English and Welsh languages.

Contract value: £100,000 approximately, over a 3 year period, with a 1 year extension.

1. Tenders for this work can be submitted in Welsh

2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.

3. The closing dates for the Tender will be the same for those submitted in Welsh and English

4. The timetable for responding to the bids in Welsh will be the same as those submitted in English

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=145299.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Contract value: £100,000 approximately, over a 3 year period, with a 1 year extension.

1. Tenders for this work can be submitted in Welsh

2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.

3. The closing dates for the Tender will be the same for those submitted in Welsh and English

4. The timetable for responding to the bids in Welsh will be the same as those submitted in English

3 Conditions for Participation

3.1

Minimum standards and qualification required

Essential Requirements:

Hosting: Must be cloud based, hosted by the LMS provider as a Software as a Service (SaaS) solution, and comply with UK data protection and security standards.

Integration: Must be able to integrate with Azure Active Directory (SSO Single Sign On), Office 365 (Outlook Calendar/MS Teams Meetings/Microsoft Dynamics), and other existing systems and platforms used by Careers Wales.

Welsh Language: Must support multilingual functionality, allowing users to access the system and the learning content in both English and Welsh languages. The new LMS must also allow users to choose between the English and Welsh versions of a course, and report on their completion status (combining data from both English and Welsh versions of the course).

Data Migration: Must have the capability to import existing data and content from the previous LMS, including learner data, course enrolments, completion records, and SCORM files. The new LMS must also enable data exchange between the HR system (Dynamics) and the LMS, such as synchronising user information, adding new employees, adding changes of line manager.

User Experience: Must offer a user-friendly and intuitive interface, with easy-to-use search and navigation features, and seamless access to micro-learning without cumbersome enrolment processes.

Accessibility: Must meet the Web Content Accessibility Guidelines (WCAG) 2.x, ensuring that the system and the learning content are accessible to all users, regardless of their abilities or preferences.

Synchronous Courses: Must have a booking system for synchronous learning events, such as webinars, workshops, training sessions and courses, that integrates with Outlook Calendar and MS Teams Meetings allowing users to register, cancel, or reschedule their bookings.

Reporting: Must have a dashboard feature that enables managers to easily see the learning activities and progress of their teams and identify any outstanding mandatory learning. The new LMS must also have a user-friendly reporting feature that allows administrators to generate, export, and share reports on various aspects of the learning data, such as course participation, completion, evaluation, and impact, by line manager, department, or other criteria.

Support: Must offer prompt and reliable support services, including set-up support and initial training, on-going support for the admin team, and regular system updates and maintenance.

Social Learning: The new LMS should have features to encourage social learning, and enable learners to upload their own content, and recommend content to others.

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Product Demonstrations:

A maximum of 5 suppliers will be invited to demonstrate the product to evidence against criteria that will be provided.

(WA Ref:145299)

5.2

Additional Documentation

5.3

Publication date of this notice