Summary
- OCID:
- ocds-kuma6s-123416
- Published by:
- City & County of Swansea
- Authority ID:
- AA0254
- Publication date:
- 25 July 2022
- Deadline date:
- 31 August 2022
- Notice type:
- Contract Notice
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
Swansea Council is looking to appoint a maximum of 3 suppliers to undertake a review of the Single Point of Contact (SPOC) service and plan to deliver a relaunch of the service, integrate a Chat Bot and help to organise and manage an Early Years and Plan a Workforce awards event.
Suppliers delivering on the Single Point of Contact launch and Chat Bot will be required to liaise with each other to develop a Chat Bot that is relevant to SPOC service users, agree ‘go live’ that is timed with the SPOC launch.
Suppliers will be required to maintain communication with both SPOC teams and the Family Information Service (FIS). This could be via meetings, email exchange etc. We would also anticipate that the supplier for all 3 lots would manage communications between themselves and others who they in list to deliver.
Suppliers may submit a bid for each individual lot or for multiple lots.
Full notice text
CONTRACT NOTICE – NATIONAL
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| SERVICES |
1 Authority Details
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1.1
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Authority Name and Address
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|
City & County of Swansea |
Civic Centre, |
Swansea |
SA1 3SN |
UK |
Claire Bevan |
+44 1792637242 |
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|
http://www.swansea.gov.uk/dobusiness
https://etenderwales.bravosolution.co.uk/web/login.shtml
https://etenderwales.bravosolution.co.uk/web/login.shtml |
|
1.2
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Address from which documentation may be obtained
As in 1.1
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1.3
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Completed documents must be returned to:
As in 1.1
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2 Contract Details
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2.1
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Title
Launch of Services and Early Years & Play Awards Event - SPOC, Chat Bot, Awards Event
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2.2
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Description of the goods or services required
Swansea Council is looking to appoint a maximum of 3 suppliers to undertake a review of the Single Point of Contact (SPOC) service and plan to deliver a relaunch of the service, integrate a Chat Bot and help to organise and manage an Early Years and Plan a Workforce awards event.
Suppliers delivering on the Single Point of Contact launch and Chat Bot will be required to liaise with each other to develop a Chat Bot that is relevant to SPOC service users, agree ‘go live’ that is timed with the SPOC launch.
Suppliers will be required to maintain communication with both SPOC teams and the Family Information Service (FIS). This could be via meetings, email exchange etc. We would also anticipate that the supplier for all 3 lots would manage communications between themselves and others who they in list to deliver.
Suppliers may submit a bid for each individual lot or for multiple lots.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123416
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2.3
|
Notice Coding and Classification
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|
|
|
|
71600000 |
|
Technical testing, analysis and consultancy services |
|
71621000 |
|
Technical analysis or consultancy services |
|
72220000 |
|
Systems and technical consultancy services |
|
72221000 |
|
Business analysis consultancy services |
|
72227000 |
|
Software integration consultancy services |
|
72246000 |
|
Systems consultancy services |
|
72266000 |
|
Software consultancy services |
|
73210000 |
|
Research consultancy services |
|
79413000 |
|
Marketing management consultancy services |
|
79952000 |
|
Event services |
|
|
|
|
|
1018 |
|
Swansea |
|
2.4
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Total quantity or scope of tender
Please refer to tender documents
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3 Conditions for Participation
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3.1
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Minimum standards and qualification required
Please see tender documents
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4 Administrative Information
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4.1
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Type of Procedure
Single stage
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4.2
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Reference number attributed to the notice by the contracting authority
CCS/22/038
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4.3
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Time LimitsTime-limit for receipt of completed tenders
12-08-2022
Time 12:00
Estimated award date
31-08-2022 |
4.5
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Language or languages in which tenders or requests to participate can be drawn upEN
CY
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4.6
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Tender Submission Postbox
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5 Other Information
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5.1
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Additional Information
(WA Ref:123416)
The buyer considers that this contract is suitable for consortia bidding.
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5.2
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Additional Documentation
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5.3
|
Publication date of this notice 25-07-2022 |
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 72221000 |
Business analysis consultancy services |
Systems and technical consultancy services |
| 79952000 |
Event services |
Exhibition, fair and congress organisation services |
| 79413000 |
Marketing management consultancy services |
Business and management consultancy services |
| 73210000 |
Research consultancy services |
Research and development consultancy services |
| 72266000 |
Software consultancy services |
Software-related services |
| 72227000 |
Software integration consultancy services |
Systems and technical consultancy services |
| 72220000 |
Systems and technical consultancy services |
Software programming and consultancy services |
| 72246000 |
Systems consultancy services |
Systems analysis and programming services |
| 71621000 |
Technical analysis or consultancy services |
Analysis services |
| 71600000 |
Technical testing, analysis and consultancy services |
Architectural, construction, engineering and inspection services |
Delivery locations
| ID |
Description
|
| 1018 |
Swansea |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
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Document family
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Notice details
|
- Publication date:
- 14 February 2023
- Notice type:
- Contract Award Notice
- Authority name:
- City & County of Swansea
|
- Publication date:
- 25 July 2022
- Deadline date:
- 31 August 2022 00:00
- Notice type:
- Contract Notice
- Authority name:
- City & County of Swansea
|
About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
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Date
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Details
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| 11/08/2022 14:54 |
Notice date(s) changed
The Deadline date was changed from 12/08/2022 12:00 to 25/08/2022 12:00.
More time for responses
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| 22/08/2022 16:59 |
Notice date(s) changed
The Deadline date was changed from 25/08/2022 12:00 to 31/08/2022 12:00.
Extend time due to leave
|