CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Consultancy Support - End to End

2.2

Description of the goods or services required

1. Introduction and Background

Dyfed Powys Police is seeking consultancy support to assist with its “End to end” (ETE) Project Team that has responsibility for the delivery of revised processes relating to the recording, assessment, allocation, investigation and disposal of crime.

The scope of the programme of work this team will undertake focuses upon the delivery of the following outcomes:

• Improved crime data integrity (CDI)

• Clear ownership and responsibility of investigations

• Improved victim satisfaction

• Improved quality and timeliness of investigations

• Improved data quality in recording of outcomes

• Investigatory demand that is understood, triaged and managed effectively

2. Scope and Requirement

In delivery of the above, considerations include:

• Crime recording at first point of contact (CFPOC) and other options to meet CDI timeframes

• Single On-line Home (and On-line Crime Reporting)

• Crime recording where referrals received through Vulnerability Hub

• Review of crime investigation desk

• Review of Investigation Support Units (ISUs)

• Review of fraud investigations (model)

• Review of ICAT and BCU demand reduction teams (in their various guises)

• Victim needs assessment and compliance with Victims’ Code

• New crime assessment framework and triage

• HMIC recommendations (and in particular any registered “Cause for concern” relating to crime data integrity) and OPCC recommendations

• HMIC PEEL Assessment Framework (including Victim Services Assessment)

• Work undertaken previously to inform the CRB Telephone Crime Recording initiative

• Recommendations emanating from the Force demand analysis programme

• Requirements of the new Records Management System (Niche RMS) process configuration

• Best practice identified within other forces

This consultancy will support the ETE Project Team throughout the project lifecycle from the production of the business case to embedding into BAU and the subsequent implementation of the new RMS (Niche).

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=103607.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

As per quotation documents

3 Conditions for Participation

3.1

Minimum standards and qualification required

As per quotation documents

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

DPPQ2003

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:103607)

5.2

Additional Documentation

5.3

Publication date of this notice