Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Linc-Cymru Housing Association Ltd
387 Newport Road
Cardiff
CF24 1GG
UK
Contact person: Procurement and Value For Money Manager
Telephone: +44 2920473767
E-mail: procurement@linc-cymru.co.uk
NUTS: UKL
Internet address(es)
Main address: www.linc-cymru.co.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0650
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Gas and Other Fuel Heating System Servicing Repairs and Maintenance
Reference number: LCPS1002/NA
II.1.2) Main CPV code
50531100
II.1.3) Type of contract
Services
II.1.4) Short description
Linc-Cymru Housing Association Ltd was seeking a suitably qualified, skilled and accredited organisation to provide servicing, repairs and maintenance including statutory safety checks of domestic and commercial heating and hot water systems (HHWS) located in Linc’s properties. Linc has established a contract of two (2) lots for these requirements. Lot 1 - Domestic HHWS covering approximately 3,500 HHWS appliances of varying fuel types and Lot 2 - Commercial and communal HHWS covering approximately twenty-three (23) HHWS appliances and plant.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
2 080 711.65
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Domestic Properties: Gas and Other Fuel Heating System Servicing Repairs and Maintenance
II.2.2) Additional CPV code(s)
50531100
42160000
42161000
44600000
44620000
44621000
44621200
44621210
44621220
45331110
44621221
38431200
39715000
39715200
39715210
39721000
44115200
44163121
44621110
44621111
45232141
45259300
45331100
45331000
50720000
50721000
44621100
44621112
09331100
II.2.3) Place of performance
NUTS code:
UKL
Main site or place of performance:
Various locations throughout the nation of Wales.
II.2.4) Description of the procurement
Service, Repair and Maintenance including statutory safety checks of domestic Heating and Hot Water Systems, Heat Detectors, Smoke Detectors and CO Detectors in approximately 3,500 domestic properties throughout Linc’s area of operation.
The appointed contractor is required to provide an all-inclusive service package covering the testing, repair and servicing inclusive of mandatory landlord safety checks for all HHWS including servicing of TRVs; the testing, servicing and replacement where defective of heat detectors, smoke detectors and CO Detectors on an annual basis; and the responsive maintenance and repair of HHWS on the request of Linc or its Customers.
II.2.5) Award criteria
Quality criterion: Inbound Customer Contact Centre
/ Weighting: 10%
Quality criterion: Decarbonisation and Sustainability
/ Weighting: 5%
Quality criterion: Maintenance, Repairs and Servicing
/ Weighting: 15%
Quality criterion: Scheduling and No-Access Management
/ Weighting: 15%
Quality criterion: Customer Journey
/ Weighting: 15%
Quality criterion: Experience of similar contracts
/ Weighting: 15%
Quality criterion: Onsite Delivery
/ Weighting: 10%
Quality criterion: Accessing ICT Systems and Data
/ Weighting: 15%
Price
/ Weighting:
30%
II.2.11) Information about options
Options:
Yes
Description of options:
The contract incorporates the option to include cold and hot water responsive repair plumbing works.
Cold and hot water plumbing works will be treated as an option under each Lot and as such no guarantee, warranty or undertaking is offered in relation to soliciting or accepting any proposal for provision by the appointed contractor.
In all circumstances, the appointed contractor awarded the contract will be requested to submit a proposal or quotation for provision of cold water plumbing responsive repairs works. This proposal or quotation will be benchmarked against alternative sources of provision. The request for provision of cold water plumbing responsive repairs works may be made at any time during the contract.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Commercial Appliances: Gas and Other Fuel Heating System Servicing Repairs and Maintenance
II.2.2) Additional CPV code(s)
42160000
42161000
42164000
44600000
44620000
44621000
44621200
44621210
44621220
44621221
45331110
50531100
39715000
39715200
39715210
39715300
39721410
39721411
39721400
44115200
44163121
44621110
44621111
45232141
45259300
50720000
50721000
24961000
44621100
09331100
44621112
II.2.3) Place of performance
NUTS code:
UKL
Main site or place of performance:
Various locations throughout the nation of Wales.
II.2.4) Description of the procurement
Service, Repair and Maintenance including statutory safety checks of commercial Heating and Hot Water Systems and combined heat and power systems in commercial and communal properties throughout Linc’s area of operation.
The appointed contractor is required to provide a service package for the testing, servicing and statutory landlord safety checks including servicing of Thermostatic Radiator Values and provision of a Planned Preventative Maintenance Schedule for each commercial and communal Heating and Hot Water System and combined heat and power system within the scope of the contract. In addition the appointed contractor is required to provide responsive maintenance and repair of commercial and communal Heating and Hot Water Systems and combined heat and power systems on the request of Linc or its Customers.
II.2.5) Award criteria
Quality criterion: Accessing ICT Systems and Data
/ Weighting: 15%
Quality criterion: Onsite Delivery
/ Weighting: 10%
Quality criterion: Inbound Customer Contact Centre
/ Weighting: 10%
Quality criterion: Decarbonisation and Sustainability
/ Weighting: 5%
Quality criterion: Maintenance, Repairs and Servicing
/ Weighting: 15%
Quality criterion: Planned Preventative Approach
/ Weighting: 15%
Quality criterion: Customer Journey
/ Weighting: 15%
Quality criterion: Experience of similar contracts
/ Weighting: 15%
Price
/ Weighting:
30%
II.2.11) Information about options
Options:
Yes
Description of options:
The contract incorporates the option to include cold and hot water responsive repair plumbing works.
Cold and hot water plumbing works will be treated as an option under each Lot and as such no guarantee, warranty or undertaking is offered in relation to soliciting or accepting any proposal for provision by the appointed contractor.
In all circumstances, the appointed contractor will be requested to submit a proposal or quotation for provision of cold water plumbing responsive repairs works. This proposal or quotation will be benchmarked against alternative sources of provision. The request for provision of cold water plumbing responsive repairs works may be made at any time during the contract.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 249-622757
Section V: Award of contract
Lot No: 1
Title: Domestic Properties: Gas and Other Fuel Heating System Servicing Repairs and Maintenance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/06/2021
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Liberty Gas Group Ltd
Garden Works, Charley Wood Road, Knowsley Industrial Estate
Liverpool
L337SG
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 080 711.65
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Commercial Appliances: Gas and Other Fuel Heating System Servicing Repairs and Maintenance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/06/2021
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Liberty Gas Group Ltd
Garden Works, Charley Wood Road, Knowsley Industrial Estate
Liverpool
L337SG
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 080 711.65
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:112691)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
26/07/2021